Back

Honda of Downtown Chicago

Chicago, IL

4.1
235 Reviews

1111 N. Clark St.

Chicago, IL

60610

Directions

By Type

Showing 235 reviews

October 31, 2023

DO NOT BUY FROM THIS DEALER! I wish I had read the (mostly negative) reviews before buying a new Honda Civic there. They sold me a car which didn’t have an important feature (Sm More

by psassieni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Wexler, Andrew Peblanski
October 30, 2023

Stay away from this dealership. Stay away from the sale representative MITCH Kanaan. I was there to buy a Honda civic 2023. It was certified on carfax ,but he said was not on More

by Edmond
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mitch Kanaan
October 25, 2023

Traveled two hours to buy a 2020 Honda fit with a clean car fax and was Honda certified turned out the car had some very poor bodywork done to the hood and the paint job on the hood was terrible. So the pe More

by Sk8king
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mitch Kanaan
October 13, 2023

Gabriella is the best, she's the only reason I keep coming back to this dealership. She works hard to cultivate trust with her clients. I am so grateful for her. I always keep my fingers crossed she st More

by bethknew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella
August 20, 2023

I just wanted to note the horrible service experience I had at Honda of Downtown Chicago. I have a vehicle purchased in 2016 and had been going to them for service since then, which is a total of a lot of More

by AnnoyedOwner
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rodriguez
June 21, 2023

A17 maintenance on a Honda CR-V Hybrid with less then 20k miles. Its a simple reminder for oil change, brake fluid check and tire rotation. When my wife brought the car in they said you need new transmissi More

by info
Recommend Dealer
No
Employees Worked With
Eric Whittaker
May 16, 2023

Took my Honda to be checked for rust in the front sub-frame, coolant leak and general inspection whether it was viable to repair the front sub-frame and keep the car. All I got was a video and very More

by hondaowner198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn
May 12, 2023

Plaisant and rapid service, I suggest a service of car washing Je customer will be happy to get his car clean More

by Dicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Whittaker, Fred Borek
May 12, 2023

I had a coupon for oil change including 20$ discount, car wash and vacuum. Non of them happened. I paid the full price , no car wash, no vacuum More

by Mehrdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrius Dorsey
May 08, 2023

They were very helpful and provided transportation after dropping my car off. Also had great communication during the entire service More

by Mccabe_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Elliott in the service department