Honda of Downtown Chicago
Chicago, IL
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DO NOT LET THIS DEALERSHIP ROB YOU! IF YOU CARE ABOUT YOUR MONEY, DON'T LET THIS DEALERSHIP ROB YOU. IF YOU CARE ABOUT BEING TREATED WELL AS A CUSTOMER, DON'T EVEN PASS BY THIS DEALERSHI IF YOU CARE ABOUT YOUR MONEY, DON'T LET THIS DEALERSHIP ROB YOU. IF YOU CARE ABOUT BEING TREATED WELL AS A CUSTOMER, DON'T EVEN PASS BY THIS DEALERSHIP! THEY ARE DEFINITELY RUINING HONDA'S REPUTATION! I had the worst car shopping experience this afternoon. I was checking on the new 2019 Honda Accord. I liked it. A salesman started interacting with me. When I was about to start asking a few questions, he took another phone call and had me wait 5 mins. Since he had started assisting me, the other sales folks couldn't even attempt to help me. When we were sitting at the desk for the pricing, they made me a lease offer for $700/month for a Honda Accord. Their advertised special on the website was around $215/month plus, tax, title, license and doc fee. When I said there must be something wrong, salesperson came back with another offer which was around $450/month. Then I asked for an explanation of the numbers listed on the offer, salesperson said he wasn't good with numbers and went to bring the manager. It took 25 minutes for the manager and salesperson to come back to me. Then, sales manager explained the numbers which added up to $315/month. Of course, I did not appreciate how the first numbers were dramatically high. Salesperson said numbers always confused him. At the end of the day, my expected number was not met and I said I am not buying. Then the salesperson started getting mad/upset and tried to explain how they were losing money. When I responded "well, don't sell then", he started increasing his voice. I had to say 'good evening' and left. More