Back

Honda of Downtown Chicago

Chicago, IL

4.1
219 Reviews

1111 N. Clark St.

Chicago, IL

60610

Directions

By Type

Showing 219 reviews

April 07, 2023

Nice team work in process. At EOD they can be short handed so impacts customer service More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary started in AM, I don’t recall other who assisted at pick up
April 07, 2023

Very Good service and care so definitely recommend buying or using their service any time!! More

by joelswy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Hernandez
April 06, 2023

My service rep, Darias was excellent. So helpful. So professional! I appreciate his personal attention More

by Bermanbetsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
April 06, 2023

Daryl was awesome to work with and made sure the car was serviced well. Awesome job! More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
April 06, 2023

Darrius was wonderful but they did return my car to me with a brand new scuff on the drivers side without the courtesy of letting me know which is unfortunate. I’ll be in touch. More

by apaladines
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Darrius Dorsey
April 06, 2023

Good communication& helpful service rep. But I always spend more money than I expect when I bring my car in. More

by Janet.devlin
Recommend Dealer
Yes
Employees Worked With
Don’t know the names - everyone was great., Fred Boclair
April 06, 2023

Very helpful staff, great communication about services. Will get service here again in the future. More

by Kate H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Whittaker
April 06, 2023

Gary was cordial and helpful. There was i disconnect as he left earlier so in waited for almost 4 hours for the car. Fred helped me at tge end and waved some charges to make it up More

by oscarlozano
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gerardo Marinez, Fred Borek
April 06, 2023

I found them to be professional, very courteous, knowledgeable and on time. I have and will again happily return for service of my Honda. More

by Murmur82
Recommend Dealer
Yes
Employees Worked With
Eric Whittaker 5 stars
April 06, 2023

Gary in Service Department is great. Very customer focused, professional and most of all on time. More

by Robinmelv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
...
17
...