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Honda of Downtown Chicago

Chicago, IL

4.1
221 Reviews

1111 N. Clark St.

Chicago, IL

60610

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Showing 221 reviews

April 13, 2023

Polite folks. Good quality work. They leave you on thr phone IVR too long though at times. More

by Dl6545a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Borek
April 13, 2023

Explained the process and gave me all the recommendations I would need to service the next time around. My car was delivered at the exact time I was told. More

by mmartinez7611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn, Darrius Dorsey
April 13, 2023

Awesome folks at Honda Downtown. Have been servicing my vehicles there for years both Honda and VW. More

by mmartino6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Scribner, Joel Adames, Gary Wexler, Gerardo Marinez, Brendon Pacheco, Darrius Dorsey, Eric Whittaker, Fred Borek, Mario Murgado JR
April 13, 2023

The service and customer care was excellent. I enjoyed the waiting room, only wish they had complimentary coffee for customers while we waited More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
April 13, 2023

The bathrooms were clean The staff was friendly and accommodating The staff explained the paperwork in detail before signing More

by desonta neal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfredo Aguilera Jr Aguilera Jr
April 12, 2023

Always pleasant and helpful with determining what really needs to be done and what can wait More

by Bjablons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
April 12, 2023

Working with Darius in 2021 was such a pleasure that I sought him out for booking my recent services with Honda of Downtown Chicago. More

by j.garrettwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey
April 12, 2023

The service department was helpful and explained everything thoroughly. Fred was very professional and kept me updated. More

by fhess215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Borek
April 12, 2023

Very convenient for those us who live in the loop, and has responsive service advisors to help you find your way through the serve maze. More

by Duffer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Whittaker
April 12, 2023

The dealership is very customer oriented helpful professional and knowledgeable and assist with all the needs required for customer assistance More

by Wet901
Recommend Dealer
Yes
Employees Worked With
Darrius Dorsey, Nick Politis
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