Honda of Downtown Chicago

This dealership, like many others, works to extract as much money from their customers as possible. They mark up their prices with totally unnecessary dealer add-ons, they lie about the value of your tra much money from their customers as possible. They mark up their prices with totally unnecessary dealer add-ons, they lie about the value of your trade-in, and they twist your arm to buy service contracts. Unfortunately, many other dealers are equally unscrupulous. If you can find one that isn't, buy from them. (Good luck!) More

After changing the tire, the car pulls to the left. Checking the the tire pressure or even wheel alignment or anything else is necessary when changing tires. It’s not just changing the tire. I was char Checking the the tire pressure or even wheel alignment or anything else is necessary when changing tires. It’s not just changing the tire. I was charged for almost $300…. More

Clear about the costs and services offered. Communicated timely and had my car ready when they said they would. Communicated timely and had my car ready when they said they would. More

Gerardo and Gary were absolutely amazing. Got me the exact car I wanted at the exact price I wanted.. They even were able to get the car transferred from another dealership to make sure I got Got me the exact car I wanted at the exact price I wanted.. They even were able to get the car transferred from another dealership to make sure I got exactly what I wanted! More

Provided excellent service. Staff was professional and efficient. Very short wait for service to be completed.. Staff was professional and efficient. Very short wait for service to be completed.. More

Glenn in service is great. Courteous and competent. Prices are high, but at least some of the staff are nice Courteous and competent. Prices are high, but at least some of the staff are nice More

Always seem to find extra service needed every time I come in. That said, repairs are done well and appts are timely. Car came back dirty, not appreciated after spending so much for repairs. VW service f come in. That said, repairs are done well and appts are timely. Car came back dirty, not appreciated after spending so much for repairs. VW service folks helped me out and made sure my care was washed even though I have a Honda More

Professional, experienced services. On time caring and empathetic to the needs of the customers, Thanks On time caring and empathetic to the needs of the customers, Thanks More

Professional, courteous, efficient experience right from booking appointment to delivery. Sharika & Eric have significantly contributed to this experience. booking appointment to delivery. Sharika & Eric have significantly contributed to this experience. More

I primarily dealt with Glenn. He was awesome in explaining the needed repairs. And he updated via text and phone on the status of my vehicle’s readiness. He was awesome in explaining the needed repairs. And he updated via text and phone on the status of my vehicle’s readiness. More