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Honda of Downtown Chicago
Chicago, IL
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Went for a Saturday morning service appointment. Staff was super friendly and very nice to talk to. Provided the in detail information on the services being performed and was nice enough to book a L Staff was super friendly and very nice to talk to. Provided the in detail information on the services being performed and was nice enough to book a Lyft service to my home and back to service center until car was serviced. Overall very happy with the service. More
Is a great location, we used to live on Clark, just a few steps from the dealer, now even though we moved to Oak Park IL, the service here is great, I'll keep coming back here few steps from the dealer, now even though we moved to Oak Park IL, the service here is great, I'll keep coming back here More
Their service was spectacular… Darrius was of good help to me and i will always always come here to get things fixed… He was so patient and took care of everything… to me and i will always always come here to get things fixed… He was so patient and took care of everything… More
Terrible service. The advisor tried to charge me $99.99 twice. The website lists oil change for $69.99 and giving a $20.00 discount. It took 4 hours for an oil chan The advisor tried to charge me $99.99 twice. The website lists oil change for $69.99 and giving a $20.00 discount. It took 4 hours for an oil change. I was never updated on a progress or what might be needed and I had to text and call. The advisor order a ride for me and a driver never came but it was showing that I was dropped off. They ordered a part without asking me and told me to come for it next week before I picked up my car. I didn’t receive the report of complimentary inspection. Horrible experience. More
Glenn W was a life saver! He is professional, courteous, and very patient! I came very stressed out and he helped me immediately. The facility is clean and everyone is friendl He is professional, courteous, and very patient! I came very stressed out and he helped me immediately. The facility is clean and everyone is friendly and knowledgeable. I am a life long customer. More