Honda of Downtown Chicago

Excellent service from Darrius who listened to me and the services i needed for my car. services i needed for my car. More

Terrible service. The advisor tried to charge me $99.99 twice. The website lists oil change for $69.99 and giving a $20.00 discount. It took 4 hours for an oil chan The advisor tried to charge me $99.99 twice. The website lists oil change for $69.99 and giving a $20.00 discount. It took 4 hours for an oil change. I was never updated on a progress or what might be needed and I had to text and call. The advisor order a ride for me and a driver never came but it was showing that I was dropped off. They ordered a part without asking me and told me to come for it next week before I picked up my car. I didn’t receive the report of complimentary inspection. Horrible experience. More

The perfect place, whether you are shopping for a for new, used or certified vehicle. new, used or certified vehicle. More

No comments -why is there a 15 word minimum on this survey. Would prefer numeric ratings instead. survey. Would prefer numeric ratings instead. More

Tracy Holmes was an incredible help and very patient throughout my car purchase, thank you. throughout my car purchase, thank you. More

Experience was great! !! Fred was awesome and precise. They got me in and out quickly. !! Fred was awesome and precise. They got me in and out quickly. More

The service from check in to checkout was courteous and professional. The technician explained what would be done and the cost. professional. The technician explained what would be done and the cost. More

Darrius has been our service person for many years, he is outstanding, providing the highest level of service. outstanding, providing the highest level of service. More

This dealership, like many others, works to extract as much money from their customers as possible. They mark up their prices with totally unnecessary dealer add-ons, they lie about the value of your tra much money from their customers as possible. They mark up their prices with totally unnecessary dealer add-ons, they lie about the value of your trade-in, and they twist your arm to buy service contracts. Unfortunately, many other dealers are equally unscrupulous. If you can find one that isn't, buy from them. (Good luck!) More

After changing the tire, the car pulls to the left. Checking the the tire pressure or even wheel alignment or anything else is necessary when changing tires. It’s not just changing the tire. I was char Checking the the tire pressure or even wheel alignment or anything else is necessary when changing tires. It’s not just changing the tire. I was charged for almost $300…. More