Honda of Downtown Chicago

The perfect place, whether you are shopping for a for new, used or certified vehicle. new, used or certified vehicle. More

No comments -why is there a 15 word minimum on this survey. Would prefer numeric ratings instead. survey. Would prefer numeric ratings instead. More

Tracy Holmes was an incredible help and very patient throughout my car purchase, thank you. throughout my car purchase, thank you. More

Experience was great! !! Fred was awesome and precise. They got me in and out quickly. !! Fred was awesome and precise. They got me in and out quickly. More

The service from check in to checkout was courteous and professional. The technician explained what would be done and the cost. professional. The technician explained what would be done and the cost. More

Darrius has been our service person for many years, he is outstanding, providing the highest level of service. outstanding, providing the highest level of service. More

This dealership, like many others, works to extract as much money from their customers as possible. They mark up their prices with totally unnecessary dealer add-ons, they lie about the value of your tra much money from their customers as possible. They mark up their prices with totally unnecessary dealer add-ons, they lie about the value of your trade-in, and they twist your arm to buy service contracts. Unfortunately, many other dealers are equally unscrupulous. If you can find one that isn't, buy from them. (Good luck!) More

After changing the tire, the car pulls to the left. Checking the the tire pressure or even wheel alignment or anything else is necessary when changing tires. It’s not just changing the tire. I was char Checking the the tire pressure or even wheel alignment or anything else is necessary when changing tires. It’s not just changing the tire. I was charged for almost $300…. More

Clear about the costs and services offered. Communicated timely and had my car ready when they said they would. Communicated timely and had my car ready when they said they would. More

Gerardo and Gary were absolutely amazing. Got me the exact car I wanted at the exact price I wanted.. They even were able to get the car transferred from another dealership to make sure I got Got me the exact car I wanted at the exact price I wanted.. They even were able to get the car transferred from another dealership to make sure I got exactly what I wanted! More