Honda of Downtown Chicago

Sales rep Jordan a perfect mix of personality and professionalism. Helped me ensure Ridgeline would fit in building garage. Had solid trade in advice. No xx. He’s a keeper. professionalism. Helped me ensure Ridgeline would fit in building garage. Had solid trade in advice. No xx. He’s a keeper. More

Very inconsiderate when scheduling an appointment. They made wait 12 hours for service. Granted I had extra repairs,but not right to wait that long for my car. And they didn't contact me until 2:30 They made wait 12 hours for service. Granted I had extra repairs,but not right to wait that long for my car. And they didn't contact me until 2:30 pm for let me know about additional repairs. More

My last purchase of a vehicle was at Honda of Downtown Chicago in 2012. I have not returned to buy a new vehicles since then. Not really their fault. I am still driving my 2012 Honda CR-V now with 533,286 Chicago in 2012. I have not returned to buy a new vehicles since then. Not really their fault. I am still driving my 2012 Honda CR-V now with 533,286 miles (<- not a typo!) Reeently my air conditioning needed servicing and David and Giovanni were extraordinarily kind and helpful in getting my car serviced. Everything about the service department ran smoothly. If I ever do buy another car, it will definitely be a Honda and it will be at this location. Thank you David and Giovanni for making this experience as pleasurable as possible. You guys rock! More

Service reps give great personal attention. Giovanni took the time to address all my concerns. Giovanni took the time to address all my concerns. More

Had an appointment for a recall set-up…. .when I arrived for my appointment…was told they can take my car and needed to keep overnight..!!!..I said not going to happen….then I had to call the .when I arrived for my appointment…was told they can take my car and needed to keep overnight..!!!..I said not going to happen….then I had to call them back and make another appointment for the same recall..!!! More

Darrius, in the service department, is the best of the best. He is always consistent in his work with customers! best. He is always consistent in his work with customers! More

The sales staff (Daniel O. in particular) were very friendly and patient. Daniel answered all my questions and went above and beyond to assist in the purchasing process. The se in particular) were very friendly and patient. Daniel answered all my questions and went above and beyond to assist in the purchasing process. The service staff were also friendly when I had a question regarding the key fob. More

Gaudencio is the best. Will recommend his hospitality to everyone. The downtown service center is great. Will recommend his hospitality to everyone. The downtown service center is great. More