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Honda of Downtown Chicago
Chicago, IL
233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 233 reviews
April 19, 2025
Giovanni was great! Very considerate, accommodating, attentive, literally all the adjectives to describe amazing customer service. Definitely will ask for him again next Very considerate, accommodating, attentive, literally all the adjectives to describe amazing customer service. Definitely will ask for him again next time! More
by kiannahearns
Employees Worked With
Giovanni
April 17, 2025
My service advisor Darrius was knowledgeable and efficient to ensure proper execution of services. He communicated effectively and timely and I was valued as a customer. efficient to ensure proper execution of services. He communicated effectively and timely and I was valued as a customer. More
by Justin
Employees Worked With
Darrius
March 30, 2025
Sales rep Jordan a perfect mix of personality and professionalism. Helped me ensure Ridgeline would fit in building garage. Had solid trade in advice. No xx. He’s a keeper. professionalism. Helped me ensure Ridgeline would fit in building garage. Had solid trade in advice. No xx. He’s a keeper. More
by Bugcordts
Employees Worked With
Jordan Vega
March 24, 2025
Very inconsiderate when scheduling an appointment. They made wait 12 hours for service. Granted I had extra repairs,but not right to wait that long for my car. And they didn't contact me until 2:30 They made wait 12 hours for service. Granted I had extra repairs,but not right to wait that long for my car. And they didn't contact me until 2:30 pm for let me know about additional repairs. More
by staciadavis33
Employees Worked With
Ishmel
March 20, 2025
My last purchase of a vehicle was at Honda of Downtown Chicago in 2012. I have not returned to buy a new vehicles since then. Not really their fault. I am still driving my 2012 Honda CR-V now with 533,286 Chicago in 2012. I have not returned to buy a new vehicles since then. Not really their fault. I am still driving my 2012 Honda CR-V now with 533,286 miles (<- not a typo!) Reeently my air conditioning needed servicing and David and Giovanni were extraordinarily kind and helpful in getting my car serviced. Everything about the service department ran smoothly. If I ever do buy another car, it will definitely be a Honda and it will be at this location. Thank you David and Giovanni for making this experience as pleasurable as possible. You guys rock! More
by marcjacobs
Employees Worked With
David, Giovanni (why aren’t their names listed?)
January 19, 2025
Had an appointment for a recall set-up…. .when I arrived for my appointment…was told they can take my car and needed to keep overnight..!!!..I said not going to happen….then I had to call the .when I arrived for my appointment…was told they can take my car and needed to keep overnight..!!!..I said not going to happen….then I had to call them back and make another appointment for the same recall..!!! More
by miker560
Employees Worked With
Darrius Dorsey
