Honda of Denton - Service Center

Excellent Customer Service Was totally impressed with the excellent service provided by Mark Ramos, Service Advisor.. he explained everything in detail and my car was serviced Was totally impressed with the excellent service provided by Mark Ramos, Service Advisor.. he explained everything in detail and my car was serviced and the charge was reasonable. He put my mind at ease. This the first time I have ever been so pleased at any service dealer! More

Great Experience! My service advisor was George Hansen and he was very helpful and patiently answered all my questions. My car servicing and inspection was also complet My service advisor was George Hansen and he was very helpful and patiently answered all my questions. My car servicing and inspection was also completed in expected time. Overall its a great experience and I will definitely take my car back! More

Very impressed We had recently bought our CR-V from a private seller. I rarely go to dealers due to the higher cost and pressure to perform additional repairs. I was We had recently bought our CR-V from a private seller. I rarely go to dealers due to the higher cost and pressure to perform additional repairs. I was pleasantly surprised at the exceptional service and personal attention that Josh gave to what I was needing. I wanted a simple software update and, while he suggested a transmission flush, he never insisted or was pushy to have it done. I was in a hurry to be somewhere, so I decided to just do the update. I was able to get both services done quickly and was able to get it covered under warranty. Additionally, I was informed about the need for brake pads and wheel alignment, but I was never pushed to have them performed. Thank you Josh for going above and beyond with my first visit and for treating me like you would like to be treated yourself. More

Exceptional service! I experienced the best service ever at Honda of Denton. Everyone was so friendly and helpful. Chase Rasmussen was WONDERFUL from start to finish. He i I experienced the best service ever at Honda of Denton. Everyone was so friendly and helpful. Chase Rasmussen was WONDERFUL from start to finish. He is truly an asset to the company! I’m thankful to have this company in my neighborhood! More

Service Great service department. Very considerate of our time. Josh Joblin, our service adviser was great. Fantastic customer service! They found an oil l Great service department. Very considerate of our time. Josh Joblin, our service adviser was great. Fantastic customer service! They found an oil leak while doing our service , had us a loaner car in no time and everything was handled for us. Didn’t even have to have the loaner but a few hours. Called us and we were ready to go:). Seamless experience. More

A Simple Oil change "Oil change Service " - My 2018 Honda Civic EX Even without an appointment, the oil was changed in an acceptable time period. Also, the another rou "Oil change Service " - My 2018 Honda Civic EX Even without an appointment, the oil was changed in an acceptable time period. Also, the another routine service was completed sooner than I expected it to be completed. My service Advisor was Joshua Joblin and he was most helpful and cordial in a most professional way. So it was my first time here and was really awesome because I come in without appointment and it was great according my other activities for the day, that team is awesome, Professional and very helpful. Thank Mr Joshua Joblin More

WONDERFUL and Helpful Chase Rasmussen was Very informative and great to work with. Answered all of my questions. I will enjoy working with him on the care and maintenance o Chase Rasmussen was Very informative and great to work with. Answered all of my questions. I will enjoy working with him on the care and maintenance of my CRV. More

Chase Rasmussen is a wonderful Service Advisor! I Love how Chase makes "me" feel... He takes the time not only to explain the needs of "my" vehicle, but he also chats a bit with the customer about t I Love how Chase makes "me" feel... He takes the time not only to explain the needs of "my" vehicle, but he also chats a bit with the customer about their day to day life. He goes above and beyond what is Title is. The dealership is always clean! The coffee or coco is always ready for customers. A very friendly environment to walk into! More

Timing Belt Replacement I took my 2006 Honda Odyssey in for what I thought was a valve problem. I described the clicking noises to Craig Baker and he had me bring in my van i I took my 2006 Honda Odyssey in for what I thought was a valve problem. I described the clicking noises to Craig Baker and he had me bring in my van in the evening so that it could be evaluated upon a cold start up. Later the next day, Mr. Baker called me and gave me a detailed evaluation of the noise. He was up front, straight to the point, and didn't try to over sell. On one issue, I stated that I would get it done later, as it wasn't as imperative. He didn't try to cajole or argue; and he didn't make me feel stupid. The estimate given to me didn't have any hidden costs, and my van was ready when promised. Thank you for doing an excellent job, Mr. Baker. More