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Honda of Denton - Service Center
Denton, TX
88 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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88 Reviews of Honda of Denton - Service Center
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December 20, 2018
Great Service I was more than pleased with the service I received from Honda employees in Denton, Texas. Chase Rasmussen made me feel comfortable and was very info I was more than pleased with the service I received from Honda employees in Denton, Texas. Chase Rasmussen made me feel comfortable and was very informative about what was wrong with my car. He kept me informed about what was going on. I was from Gainesville and appreciated the loaner since it took 4 days to get my car fixed. Chase is certainly a great asset for . your company. He is very smart and knows his business. I know I can call on him anytime. Thank you for everything. Rita Gray More
by Mandy,7
Employees Worked With
Chase Rasmussen
November 18, 2018
My advisor Chase Rasmussen was exceptional! Chase was very nice and was patient. Asked me more then one once if had any questions. something that happened with the car a long time ago I aske Chase was very nice and was patient. Asked me more then one once if had any questions. something that happened with the car a long time ago I asked him and he resolved that for me. More
by marifletcher
Employees Worked With
Chase Rasmussen
November 16, 2018
Excellent Customer Service Was totally impressed with the excellent service provided by Mark Ramos, Service Advisor.. he explained everything in detail and my car was serviced Was totally impressed with the excellent service provided by Mark Ramos, Service Advisor.. he explained everything in detail and my car was serviced and the charge was reasonable. He put my mind at ease. This the first time I have ever been so pleased at any service dealer! More
by VickyL
Employees Worked With
Mark Ramos
November 14, 2018
Great Experience! My service advisor was George Hansen and he was very helpful and patiently answered all my questions. My car servicing and inspection was also complet My service advisor was George Hansen and he was very helpful and patiently answered all my questions. My car servicing and inspection was also completed in expected time. Overall its a great experience and I will definitely take my car back! More
by Satish
Employees Worked With
George Hansen
November 03, 2018
Very impressed We had recently bought our CR-V from a private seller. I rarely go to dealers due to the higher cost and pressure to perform additional repairs. I was We had recently bought our CR-V from a private seller. I rarely go to dealers due to the higher cost and pressure to perform additional repairs. I was pleasantly surprised at the exceptional service and personal attention that Josh gave to what I was needing. I wanted a simple software update and, while he suggested a transmission flush, he never insisted or was pushy to have it done. I was in a hurry to be somewhere, so I decided to just do the update. I was able to get both services done quickly and was able to get it covered under warranty. Additionally, I was informed about the need for brake pads and wheel alignment, but I was never pushed to have them performed. Thank you Josh for going above and beyond with my first visit and for treating me like you would like to be treated yourself. More
by 11Joe12
Employees Worked With
Josh Joblin
October 27, 2018
Dishonest con artist crooks in the Service Department! I bought two new cars from them in 2015. I am happy with the cars, and I have had all my service done there since then. I will NOT be back! I had m I bought two new cars from them in 2015. I am happy with the cars, and I have had all my service done there since then. I will NOT be back! I had my oil changed Sat. 10-20-18. While my car was up on the rack, James Fite (the "friendly and helpful" Service Advisor) showed me black/filthy engine air and cabin air filters, advising me to have them both changed "for only $99.00" I said, "No, I can change both of them myself for half of that." I also knew that I had recently changed both of those and could not believe that either filter would look so bad so quickly. He also said that my battery had tested very low and that "it needed replacing before the cold weather began." Again I declined, knowing that I had already replaced the original battery last winter and that my now car starts every time with no hesitation. I then went home and looked at both air filters. Neither was dirty and both definitely did NOT need replacing. He had deliberately showed me filthy filters from someone else's car, thinking that I looked gullible &/or stupid. I am neither, and I do not appreciate someone attempting to deceive me. Not only will I no longer have any routine maintenance done at this dealership, I will N-E-V-E-R buy another car from them (and I was already thinking of trading next summer). Their dishonesty in trying to unnecessarily up-sell me has cost them a customer for life. They will NEVER get another dime from me! Go to an honest, trusted mechanic for your routine service and stay away from these CON ARTIST SHARKS!!! Jerald Garner, Denton, TX More
by Garner, Jerald
Employees Worked With
James Fite, service advisor
October 26, 2018
Exceptional service! I experienced the best service ever at Honda of Denton. Everyone was so friendly and helpful. Chase Rasmussen was WONDERFUL from start to finish. He i I experienced the best service ever at Honda of Denton. Everyone was so friendly and helpful. Chase Rasmussen was WONDERFUL from start to finish. He is truly an asset to the company! I’m thankful to have this company in my neighborhood! More
by Jano1
Employees Worked With
Leo, so kind and helpful in transporting me to and from.
October 23, 2018
Service Great service department. Very considerate of our time. Josh Joblin, our service adviser was great. Fantastic customer service! They found an oil l Great service department. Very considerate of our time. Josh Joblin, our service adviser was great. Fantastic customer service! They found an oil leak while doing our service , had us a loaner car in no time and everything was handled for us. Didn’t even have to have the loaner but a few hours. Called us and we were ready to go:). Seamless experience. More
by Ontheroad
Employees Worked With
Josh joblin
October 19, 2018
A Simple Oil change "Oil change Service " - My 2018 Honda Civic EX Even without an appointment, the oil was changed in an acceptable time period. Also, the another rou "Oil change Service " - My 2018 Honda Civic EX Even without an appointment, the oil was changed in an acceptable time period. Also, the another routine service was completed sooner than I expected it to be completed. My service Advisor was Joshua Joblin and he was most helpful and cordial in a most professional way. So it was my first time here and was really awesome because I come in without appointment and it was great according my other activities for the day, that team is awesome, Professional and very helpful. Thank Mr Joshua Joblin More
by Robertobrito
Employees Worked With
Joshua Joblin
October 16, 2018
WONDERFUL and Helpful Chase Rasmussen was Very informative and great to work with. Answered all of my questions. I will enjoy working with him on the care and maintenance o Chase Rasmussen was Very informative and great to work with. Answered all of my questions. I will enjoy working with him on the care and maintenance of my CRV. More
by MURF
Employees Worked With
Chase Rasmussan
