Honda of Denton - Service Center
Denton, TX
88 Reviews of Honda of Denton - Service Center
change in pricing After a bad experience with the Service Department I thought I’d give them another shot. All I can say is I’m done with bringing my car in for servic After a bad experience with the Service Department I thought I’d give them another shot. All I can say is I’m done with bringing my car in for service here. I discussed pricing with the service advisor before I agreed. Needless to say, the price increased by $25. I know that doesn’t seem much. My advisor was busy running around and I stood there for 30 minutes. I finally asked another adviser for assistance, after a few minutes he said I could go to the cashier. I paid the bill and had to wait another 15-20 minutes for my vehicle, even though they said it was ready. Apparently, they had to run it through the car wash. More
Great Every time I have my Honda serviced, the staff is very professional and answers all my questions. They are friendly and I like the prompt service. Every time I have my Honda serviced, the staff is very professional and answers all my questions. They are friendly and I like the prompt service. More
Exceeding Expectations Had to take my Honda Pilot in for scheduled service and to check on a recently issued recall. Chase and the service team could not have been more cour Had to take my Honda Pilot in for scheduled service and to check on a recently issued recall. Chase and the service team could not have been more courteous and professional. My work was completed as requested in less than half the time I expected. The complimentary car wash topped off what was a truly pleasant experience. More
Excellent service I called to inquire about a airbag replacement due to a safety recall, and they were able to get it done that same day. They even washed the vehicle. I called to inquire about a airbag replacement due to a safety recall, and they were able to get it done that same day. They even washed the vehicle. Thank you Honda of Denton More
Great service The dealership is great. They take care of you, check on you during and after. They want to make it the best experience possible and they succeed in a The dealership is great. They take care of you, check on you during and after. They want to make it the best experience possible and they succeed in all aspects of that. More
always great. Josh is a great person to work with. as always, Josh gets the job done. He is knowledgeable and helpful. Work was completed in a timely manner. Vehicle was washed and ready to go. as always, Josh gets the job done. He is knowledgeable and helpful. Work was completed in a timely manner. Vehicle was washed and ready to go. More
Customer Service Ali provided EXCELLENT customer service. I went in there for oil change and courtesy check up due to a trip I was taking. He kept me up-to-date as t Ali provided EXCELLENT customer service. I went in there for oil change and courtesy check up due to a trip I was taking. He kept me up-to-date as to where the vehicle was in the process (oil being changed, checking transmission, etc). There were a few things that he found that he recommended but did NOT pressure me at all to have them done. In the end, my vehicle was "road worthy" for my trip and I was able to get a few things done so when I do bring it in for the 60k it's not as big a hit to the pocket book. More
Great Customer Service! Chase took excellent care of my. 2013 Honda Accord was being serviced for an oil change and maintenance check . I RECOMMEND THIS DEALERSHIP IN A HEART Chase took excellent care of my. 2013 Honda Accord was being serviced for an oil change and maintenance check . I RECOMMEND THIS DEALERSHIP IN A HEART BIT! More
New tire needed I was in on march 15 2019 Brett Chandler handled it for me. The tire was under warranty he called Denison and found out where the warranty was from. I was in on march 15 2019 Brett Chandler handled it for me. The tire was under warranty he called Denison and found out where the warranty was from. Got the tire on and me on my way. If I need anything else I will call Brett. More
Service department We bought a new 2017 Honda a couple of years ago and work with Chase on scheduling all the required services when they are due. Chase provides outstan We bought a new 2017 Honda a couple of years ago and work with Chase on scheduling all the required services when they are due. Chase provides outstanding customer service which in turn keeps me coming back. Great job Chase and the entire service department. More