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Honda of Denton

Denton, TX

3.9
301 Reviews
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4050 South I-35 East

Denton, TX

76210

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Showing 301 reviews

July 08, 2022

Came in and spoke to Jonathan Alvarado. Great attitude and service from him. Definitely recommend going through him for help. More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Alvarado
Jul 10, 2022 -

Honda of Denton responded

Hi Christian, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Denton! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2022

Traded in my car for a new one, the process was extremely easy and my sales representative was absolutely AMAZING! Seth, explained everything in detail, made himself available for questions and was completel More

by Lori B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Wright
Jun 20, 2022 -

Honda of Denton responded

Hi Lori, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Denton! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 18, 2022

We bought a 2022 CRV in Denton. Mr. Busby Was very nice and explained all of our questions. The only improvement that I suggest would be to be more accurate about the information g More

by karlapantaleon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markell Busby
Jun 20, 2022 -

Honda of Denton responded

Hi, thank you so much for your feedback about Honda of Denton! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

June 04, 2022

Had a great experience with Jonathan at Honda of Denton . He knew what I needed in a car and was able to find that for me with limited time. I appreciate his response to my requests. More

by Wadheramonika1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Alvarado
Jun 06, 2022 -

Honda of Denton responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 01, 2022

Great experience with Honda Denton. Joshua Hayes did an amazing job helping us to buy our new Honda pilot More

by ericasong2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Hayes
Jun 03, 2022 -

Honda of Denton responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Honda of Denton, we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 31, 2022

My wife and I had an awesome afternoon with our sales rep Ahmad! He made our leasing experience smooth and almost completely free of stress! One of the best experiences I’ve ever had at a dealership. He w More

by Radartom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylie Bays and Ahmad Khalipha.
Jun 02, 2022 -

Honda of Denton responded

Hi Radartom, we are pleased to hear of your experience with us here at Honda of Denton. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 24, 2022

Had an Amazing Experience at Honda of Denton—Just Not in a Good Way Drove up to Honda of Denton yesterday after the salesman I’d been working with said he was going to order my 2022 Accord EX-L Hybrid. More

by mjc4u
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua
May 27, 2022 -

Honda of Denton responded

Michael Cook, As we discussed via phone yesterday, while we are disappointed that you are unsatisfied with your visit, and while we empathize with all of our customers during these unprecedented times regarding the availability of vehicles and the effect that is having on their market value, we did not misrepresent pricing or any other particulars to you. That said, we are also disappointed that it appears you have decided not to remove this review which presents a perspective that can be easily misunderstood and implies that you were treated unfairly and/or that we misrepresented pricing or costs in any way. We believe that you also understand this to be the case as you stated you "would prefer to buy a car from" us and after speaking with other dealers, acknowledging that you learned the experience elsewhere would have been similar, further stating that you would "definitely remove the review if" we were able to locate the vehicle you are interested in and sell it for $1,000 less than another dealer proposed to you (with a July arrival". In truth, you twice drove a different but similar vehicle which represented the present effects of the market and returned a third time requesting a vehicle we (and no other dealer in Texas) has, but which we said that we would attempt to acquire once we agreed to terms. You arrived at your "starting point" for pricing by an inaccurate assumption after visiting the Honda (not Honda of Denton) website which has various disclaimers regarding the final determination of pricing. When presented with a proposal, you would not stay to determine if there was actually an agreement we could reach, even when our sales manager came out to speak with you. It is always our goal to give our customers the best experience possible and that still extends to you. It is our sincere hope that you will reconsider this review and that we will be able to do business going forward as it is our preference (and yours as well). George Vogt 214-592-2912

May 04, 2022

Dealer rates - does that tell you anything? !? Go to Google reviews and read the 1 Star ratings for this Honda dealer. What a joke. I could spend a day writing about this deceptive (am trying More

by swtrader
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Brodsky, Elizabeth Galloway, Mike Parker
May 10, 2022 -

Honda of Denton responded

Hello, I am sorry to hear about your experience 18-24 months ago and am interested to know if you have had a more recent experience that prompted your review as well. Please call me at your earliest convenience at 214-592-2912. Thank you, George Vogt

March 12, 2022

I had a great experience at Honda of Denton with Josh, he was very attentive and after looking around for a car for over a year, I finally found one that had everything I wanted and needed! Josh was very pat More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh White
Mar 13, 2022 -

Honda of Denton responded

Hi Julia, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda of Denton and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 29, 2021

Booking appointment was easy, advisor was great, service was quick. Overall good experience. Thank you More

by rrivera1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Chandler, Ryan Durst
Sep 30, 2021 -

Honda of Denton responded

Hi. Thank you so much for your kind words about your experience here at Honda of Denton. We try every day to satisfy our customers and it’s always nice to know when we succeed. Feel free to reach out to us if you need anything. Have a wonderful day.

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