Honda of Denton

Customer Service: Vartan did a fantastic job accomodating me when he sold me a new Accord. I had my 5 year old son with me and Vartan and Bobby both accomodated him. They offered him water, a playroom, extra me when he sold me a new Accord. I had my 5 year old son with me and Vartan and Bobby both accomodated him. They offered him water, a playroom, extra balloons, and when we were working out the financing, one of the other finance guys that wasn't involved with the sale helped keep him occupied with a few desk toys. It really helped with the experience. (the fact that my 5 year old negotiated 13 balloons into our deal to "get the deal done" will be a family story for a long time). The shipment of the car came toward the very backend of the range that was mentioned the week before when I purchased the car. In order to accomodate an important meeting I had, Vartan arranged for a loner car for the morning. It make a significant difference. If Bobby would not have appropriately handled the financial negotiation as well as he did and if Vartan would not have handled the customer service, I would likely have gone to the first place I shopped. Based on how they treated my son and how they have tried to handle any misaligned expectations, I will definitely give you guys the first chance at my next car. More accurately, I will come looking whereever Vartan and Bobby are working. More

Excellent experience from start to finish. Have purchased 3 cars from Jim McNatt. Look forward to buying many more in the future! :) Keep up the good work!! purchased 3 cars from Jim McNatt. Look forward to buying many more in the future! :) Keep up the good work!! More

Great people. Great Service. They were able to get me out of my 48 month lease and into a 36 month lease for the same payment but got me into a 2011 Pilot with Rear Entertainment System. out of my 48 month lease and into a 36 month lease for the same payment but got me into a 2011 Pilot with Rear Entertainment System. More

Purchased a new 2011 Honda Odyssey. Great friendly service without the "extensive" back and forth negotiations. I strongly dislike the exxagerated negotiations like some other dealerships. At one Ho service without the "extensive" back and forth negotiations. I strongly dislike the exxagerated negotiations like some other dealerships. At one Honda dealership, they've wasted about 4-5 hours of my time, only for us to walk away with frustration. This was an easy and smooth purchase, "THANK YOU guys at Jim McNatt Honda"!!! More

I shopped 6 different dealerships and test drove the model car I purchased at another Honda Dealership where the sales manager was offensive. I was contacted by 4 area Honda Dealerships after using USAA model car I purchased at another Honda Dealership where the sales manager was offensive. I was contacted by 4 area Honda Dealerships after using USAA Car Buying service. The responsiveness and professional treatment all along the process was far better with Jim McNatts dealership than all others I worked with over a 2-week period. The car I wanted was not available but McNatt was the only one willing to hunt for one and drive to obtain the car. The follow up was timely and the sales communication was not aggressive. The information and new car instruction was targeted to my preferences and needs. I will drive back there for regular service even though it is over 25 miles from me and there is another Honda dealer within 10 miles of me. More

Easy buying experience, really worked to get the car we wanted at the price we wanted. Beat the other Honda dealership in our area by a long shot. wanted at the price we wanted. Beat the other Honda dealership in our area by a long shot. More

We went in to get my 2001 civic serviced and walked out with a new Pilot. Brandon and Mike were helpful, knowledgeable, and genuine. A great experience! with a new Pilot. Brandon and Mike were helpful, knowledgeable, and genuine. A great experience! More

We can't say enough good things about the experience we had with McNatt Honda. They honored their online sale price, and didn't tack on a ton of over-priced dealer add-ons like our previous dealership. W had with McNatt Honda. They honored their online sale price, and didn't tack on a ton of over-priced dealer add-ons like our previous dealership. When we decided which vehicle was right for us, they did everything possible to make our purchase easy. Of course, we have done our part over the years by taking good care of our trade-in, making payments on time, and having good credit. (I suspect some negative reviews may be due to the customer having poor credit.) When we asked our salesperson, Liz, why she wasn't being the typical high-pressure, slightly shady salesman, she answered honestly, "I try to treat my customers the way I would want to be treated if I were buying." And she had positive things to say about the way management at McNatt Honda treats their salespeople. That translates into the salesman treating the customer well, too. We definitely saw that for ourselves. Keep up the good work everybody, and we'll be customers for life! More

These guys were terrific. I was still looking at several dealers and Brandon spent a lot of NO PRESSURE time with me. Slightly confusing paperwork, but I'm sure we will work it out. dealers and Brandon spent a lot of NO PRESSURE time with me. Slightly confusing paperwork, but I'm sure we will work it out. More

When I walked in the door, I was only planning on test driving a CRZ for a possible future purchase. I had a perfectly good 2008 honda element. I gave the dealer a list of things I would need to buy it.. driving a CRZ for a possible future purchase. I had a perfectly good 2008 honda element. I gave the dealer a list of things I would need to buy it.. not really expecting I would get them.. A car payment that was close to what I was paying, a good interest rate, a reasonable loan length, and a beautiful silver color. They got me EVERYTHING I wanted, and I was in and out in about 3 hours total (including me looking around for quite awhile) This was the most amazing visit to a car dealership I have had in my life! Not only that, but their service department is amazing too, We brought our cars in there before, and they took really good care of them, and the work was done quickly too! I was always scared to take a car to a dealership for any work, but their prices are completely reasonable. All in all this is the best dealership ever! More