Honda of Denton

awesome All I can say is that feller josh white he did it up he gave me all the info that I needed and yes I will recommend him great person to deal with All I can say is that feller josh white he did it up he gave me all the info that I needed and yes I will recommend him great person to deal with More

Great working with George Vogt This my first attempt at writing a sales review. There are not enough superlatives that I can use to describe my sales experience with George Vogt at This my first attempt at writing a sales review. There are not enough superlatives that I can use to describe my sales experience with George Vogt at Honda of Denton. It was the smoothest and easiest car buying experience ever. I have bought 11 cars in the last 45 years in PA, DE and CA and yes Texas, but never was it handled so seamlessly and with no haggling. George used good probing questions and found us exactly what we were looking for. It was the easiest, best and quickest deal we ever made. Thank you George and Honda of Denton More

CRV not cooling....... I am very disappointed with Honda have owned Honda cars for over 25 years but no more... I had the air fixed on my 2008 CRV just a few months ago it I am very disappointed with Honda have owned Honda cars for over 25 years but no more... I had the air fixed on my 2008 CRV just a few months ago it quit working again- took it back they wanted to charge me another $110.00 to diagnose problem I told them I would take it to Tommy's in Denton if it was not the new part they had put on which cost me $224.00 - after checking and saying now the clutch and coil on compressor was bad they STILL WANTED TO CHARGE ME ANOTHER $110.00... Honda had extended the warranty because they knew this had a problem because of the design but it was for 7 years or 100,000 miles so I was told mine was out of warranty. I purchased this new in 2008 before that I had purchased a new 1999 Honda CRV before that I had 2 new accords. I thought about a new Honda HR-V now I think no way.... Not a good way to do business... More

Disrespectful and dishonest dealer!! I have been researching for a good deal on a Honda Oddyssey for a while and yesterday I got an email from Honda of Denton about trade in above Edmunds I have been researching for a good deal on a Honda Oddyssey for a while and yesterday I got an email from Honda of Denton about trade in above Edmunds trade in value so I went to the dealer and the General Sales Manager William Stalik was super rude. He told me that I was wasting his time and I was costing him money at this point because I have ask for the price before and I haven’t buy the car. He told me that he was there to sell cars not to make friends and that I was so cheap because I didn’t want to pay the price that they were offering me with all the additional add-ons on the car. Then he told me that I wanted a car that I couldn’t afford just for not agreeing with his price. Stay away from this place, they use bait and switch and most importantly they don’t respect the customer specially the general sales manager. More

Andrew Tran The big boss at Honda of Denton was so nice! with my credit he worked so hard to get me a low 3.9% interest ! wow! no body can do that for me! only hi The big boss at Honda of Denton was so nice! with my credit he worked so hard to get me a low 3.9% interest ! wow! no body can do that for me! only him can go out of his way to get me finance with that rate! not only that! they are so friendly and upfront with you about everything! cannot find a dealershiip like this anywhere in the country! thanks so much Chris ! the big boss at Honda of Denton! and also thanks Shelby the finance manager do much too! she not only so beautiful! but very personable! Wish she is not married! hihi! lol! More

They will cheat you at every turn. They practice a bait & switch with their customers. They will offer a good price on a car on the internet and switch it when you go there. Remember, They practice a bait & switch with their customers. They will offer a good price on a car on the internet and switch it when you go there. Remember, the flip side of a liar is a thief. More

It shouldn't be this easy. This was my first experience buying a car and I was hesitant to start the process. I dealt with the perfect salesman. He answered my questions no matt This was my first experience buying a car and I was hesitant to start the process. I dealt with the perfect salesman. He answered my questions no matter how inane. When I say exceeded my expectations I feel like even that is an understatement. This was the first and only place I will ever buy a car. I have told my parents about the deal I got and I expect my salesman to be selling at least two more cars this month. I was surprised to see the GM Chris Ballard was so involved. He introduced himself early on and made me feel comfortable right away. All of my concerns were addressed and I couldn't believe how easy this was. More

Dishonest The sales associates did not look up from their cell phones to greet us or help us get through the door with our newborn. The front desk receptionist The sales associates did not look up from their cell phones to greet us or help us get through the door with our newborn. The front desk receptionist acted bothered by us asking questions. We spoke with Chris the internet sales manager over the phone several times that day. When we got there he pushed us off on to Darrell. Darrell did not seem to know anything about the Pilot. My husband was the one who answered all of my questions. Darrell also started the negotiation $5,000 over internet price. He was not willing to make any kind of a deal. Acted like he did not care if he sold a car or not. The Pilot we went to test drive and look at was damaged inside and and had over 400miles on it. That Pilot was clearly a demo which Chris did not tell as about over the phone. They were be very crooked about trying to sell a damaged demo for sticker price. The entire staff was rude. Very poor customer service. We will not go back there. More

Online deal. Was at the actual dealership for 20 minutes. I'm from Los Angeles and bought my car off of Autotrader. Not the first time that I've bought a car online. But it's the first time that I bought one I'm from Los Angeles and bought my car off of Autotrader. Not the first time that I've bought a car online. But it's the first time that I bought one from a dealership. The person that I mainly dealt with was Derek Clarkson. Courteous, professional and in constant communication is the way to describe him. Over the process of making the deal and finalizing it, I got the impression that he won't be selling Hondas for very long. Eventually, a Lexus or MB or Tesla (didn't they work that deal with TX?) is going to snap him up. Look, you can buy a Honda from anywhere. It's really the dealer experience that makes the difference. And as a whole, it was fine. It took a little longer to get the paperwork than I expected. But Derek ran cover and made it happen. And that's really all that you can hope for -one guy, on the inside, working for you. Heck, if you can find two, at the same dealership, why would you ever buy a car from anyone else?! They had a shuttle van waiting at the airport and the twenty minutes that I was at the dealership were fine. A bottle of water and a few signed papers later and I was out the door! More

Worst dealership experience EVER!! I have never had such a bad experience at a dealership in my entire life. They give used car dealers a bad name. I will try to sum up all the neg I have never had such a bad experience at a dealership in my entire life. They give used car dealers a bad name. I will try to sum up all the negative points from our THREE hour visit as concisely as possible. First, we only went to the dealership because we are considering a minivan (as well as a Tahoe) and wanted to put our carseats in it to see how it functioned compared to the Tahoe. Almost an hour later, we FINALLY get to see the only used minivan they have on the lot. It is nothing like what we want but we didn't care because we really only wanted to test out the carseats in it and were not wanting to buy that day since we are still debating between the two vehicles (which we made extremely clear to the salesman initially). He offered to take us on a test drive while our car was appraised for a trade-in value and we, stupidly, agreed. Cue another thirty minute wait while he takes our car back and got copies of our driver's licenses. Did I mention we have a 2 year old? It was a nightmare. We finally returned from our test drive and just wanted to know the value they assessed our car at so we can get the xxxx out of Dodge. If only it were so simple. Our salesman immediately started his aggressive sales tactics and was practically forcing this minivan we did not want on us. We told him we wanted leather seats - well they can redo the seats for us. We wanted some upgrade features like a backup camera - of course, they can install that too. They showed us a ridiculous monthly payment - well, if we would only allow us to run our credit, he could get us a better deal...for the minivan we did not want. It was xxxx on earth. Worst part, they still had our keys and were basically holding us hostage. About 2 1/2 hours into our visit, I had given up and was outside with our child while my husband desperately tried to wrap it up. The sales manager came over and was being EXTREMELY pushy as well. Finally, my husband had had it and demanded our car keys. Manager would not stop his sales' pitch. My husband got more forceful, "Go get my xxxx keys right now." Instead, the manager went back into his office and started running numbers and came back with a "better offer" for the van we most definitely did not want and had said that about fifty times. My husband finally lost it and told him to hand over his keys or he was calling the cops! FINALLY they gave us our keys!! But not before the sales manager asked when we would be back tomorrow to finish up the deal!! Seriously?!? Please, save your sanity and avoid this dealership like the freakin' plague! This was actually our third visit to the dealership in the past six months and the other two were horrible as well with dealing with pushy salesmen but this visit was just beyond ridiculous. We will NEVER go back there!! More