
Honda of Danbury
Danbury, CT
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Everyone is friendly here. I got a great deal on my new car. They were completely honest and went through everything with me. They went over and beyond anything I expected and it's been such a pleasure b car. They were completely honest and went through everything with me. They went over and beyond anything I expected and it's been such a pleasure buying a car from there. More
While having car serviced, someone at the dealership tore up my rear bumper. Fair Honda refused to fix it. After 3 hours of trying to get them to fix it, they still thought it was not their responsibility. up my rear bumper. Fair Honda refused to fix it. After 3 hours of trying to get them to fix it, they still thought it was not their responsibility. After talking to my insurance company and being assured it was their responsibility, I started to cry from the insults they were inflicting on me, accusing me of damaging my own car. They finally gave me the phone number of their "body department" they claimed they didn't have, and they did basic repairs. I was also promised free oil changes and the use of the dealers car when I purchased my car, which they shortly changed their mind about. They also could not figure out why the check engine light was going on and off in my car for 2 years. I have since taken the car to another dealership, and the check engine light works fine. More
bought a 2007 honda fit there. a bit expensive, and they pull the usual tricks of trying to sell extended warranty, paint protection (!!!), and a lojack system. be adamant, you can get away without buying t pull the usual tricks of trying to sell extended warranty, paint protection (!!!), and a lojack system. be adamant, you can get away without buying them. in the end, they got me the car I wanted for a reasonable price and in a timely manner. More
I purchased a used 2001 so -called "certified" Honda Accord in Dec with 10,800 miles on it. In June when turning on the A/C I noticed it was not cold and was making a hissing noise. I was assure Honda Accord in Dec with 10,800 miles on it. In June when turning on the A/C I noticed it was not cold and was making a hissing noise. I was assured by the sales person, John Francisco that I could go to any Honda service/ dealer for service and everything would be coverd under the warranty till 36000 miles.<br>When another Honda Dealer had to add freon, he said was not covered. I had to pay 134.00. Dave Rubin, the used car manager told me if I went to him , they would have not charged me. He stated that they couldnt check the AC in Dec when I purchased the car because it was too cold. So was this car really "certified"? Now the manager of Fair Honda, Joe Thompson is not returning any of my calls. I am looking for a refund of the $ 134.00. American Honda was of no help. Buyer beware at Fair. John Francisco the sales rep was also "very surprised" the service was not covered at the other Dealer. Why is he selling used cars? What kind of Manager doesnt even return a persons calls? <br> More