Honda of Danbury

I have been driving a Hyundai for the last several years, and my parents have two of them, so when my car broke down my first response was to go to Hyundai. I found them to be rude, arrogant, and overpriced and my parents have two of them, so when my car broke down my first response was to go to Hyundai. I found them to be rude, arrogant, and overpriced for an inferior product - I bought my Hyundai in the first place because it was cheap. After the treatment I was recieving at the Hyundai dealership, I walked out and went to Honda next door. The salesman, John Francisco, was friendly, accomadating, knowledgable, and went out of his way to make sure that we got a car that suited our needs in the price range that we were looking for. John spent the better part of two days working with us, and was never anything other than helpful. We also worked with Jim Wright, who was very helpful and friendly and helped us a great deal with the financing. Thank you John and Jim! I love my new car, and I will definatley recommend Honda of Danbury to others! Gratefully, Michele Moylan More

It was such a pleasure to work with Carlos Albuquerque. He made returning my leased vehicle and getting into a new lease as easy as possible for me. I truly feel he went above and beyond in assisting me co He made returning my leased vehicle and getting into a new lease as easy as possible for me. I truly feel he went above and beyond in assisting me complete the transaction in a short amount of time, due to me having to travel shortly after picking up the new car. He was friendly, easy to talk to, explained everything for me, was easy to reach with any additional questions I had and if I had to leave a message was extremely prompt in returning my phone calls. He also transferred the registration of my old leased vehicle to the new with about an hours notice when appointments changed in the time I could return my old leased vehicle. I would recommend him personally to any friends, family or co-workers that I know looking to buy or lease a Honda. I look forward to working with him again at the end of this lease as well! The business manager, Jim Wright, made all of the paperwork easy and quick to complete! Tom McMullin was also warm and friendly introducing himself and offering to assist if I had any questions if Carlos was not available. My only reluctantancy in returning to the Danbury Honda dealership is the risk of having to deal with General Sales Manager, Robert Plambeck. He is the reason I left the Brewster Honda dealership and came to Danbury Honda about 3 1/2 to 4 years ago. I am relieved I did not have to work with him on this transaction. I hope when I return Robert is either no longer employed at Danbury Honda or I can request not to work with him. More

Do not leave a deposit on a vehicle unless you are 100% sure that you are going to buy a vehicle from Honda of Danbury. They will keep your deposit (in my case %500.00)and blow off your phone calls and th sure that you are going to buy a vehicle from Honda of Danbury. They will keep your deposit (in my case %500.00)and blow off your phone calls and the voice mails you send when trying to get your deposit back. More

The good-looking salesperson Chris Corbett was so helpful in our car buying process. whatever I wanted I got. the dealership did not have the color car I was looking for and chris made sure we got it! the de in our car buying process. whatever I wanted I got. the dealership did not have the color car I was looking for and chris made sure we got it! the dealership is so beautiful as well as he is! he was wonderful to work with and I am definitly working with him again! he is very hot and I am recommending him to all my friends More

I was in the market for a new Honda (being in a household with4 hondas Honda was a no brainer),anyway we where shopping at costco shopping and I saw the danbury Honda down the street.I stopped in on a whim a with4 hondas Honda was a no brainer),anyway we where shopping at costco shopping and I saw the danbury Honda down the street.I stopped in on a whim and was cheerfully met by dave marino.I. told him I was looking to buy a new accord coupe in stick shift(very hard to find)in about a month.dave instantly got me a set of keys to an accord coupe to drive,I never even had to ask.I was not pressured in the least and Dave even let me and my dad test drive the car by ourselves.I test drove the car and asked dave the best deal he could give me.Dave gave me a great deal,and I told him I was waiting on a check to get the car which should take about a month.Dave told me he wasn't sure how long he would have a stick shift accord because they don't make many.Anyway a month later I returned and Dave gave me even more off the msrp then when I went for the test drive.Dave bent over backwords for me and was extremely honest and genuine.I have never had a better experience in my life when buying something.Everyone at the dealership was so nice and even though the dealership was very busy,dave took car of me like a member of his family.I will never buy another new car from any other dealership,the experience was that good. More

We were greeted by Luis Lessa with such a friendliness and brought into this beautiful immaculate showroom. We were impressed. An array of beautiful cars beckoned us but we fell for the Pilot and that and brought into this beautiful immaculate showroom. We were impressed. An array of beautiful cars beckoned us but we fell for the Pilot and that suited our needs the most. The whole sales team were friendly, helpful (even when we came in once and Luis wasn't immediately available we were met with courtesy and helpfulness.) Luis is a professional and when we picked up our new Honda we new we had come to the right dealership. We highly recommend Honda of Danbury to our friends. More

Everyone that I encountered is friendly here. My father and I dealt with Mike and Tom. I thought they both did a great job and were very accommodating. Working with Mike to get the deal done on my 10' Civi and I dealt with Mike and Tom. I thought they both did a great job and were very accommodating. Working with Mike to get the deal done on my 10' Civic was truly a great experience. From the beginning, they were upfront and honest with the both of us, and that was greatly appreciated. Mike even went out of his way to get me exactly what I wanted and even surprise me, even though we thought that might be a tough task. Overall it was a success and I recommend dealing with Honda of Danbury. More

Manager changed terms of sale after two hours of negotiation, handshake, and check deposit because of pickup date, being on Tuesday instead of Saturday, when pickup date of Tuesday was announced lo negotiation, handshake, and check deposit because of pickup date, being on Tuesday instead of Saturday, when pickup date of Tuesday was announced loudly and clearly before sitting down to negotiate. No apologies. I picked up the exact car from NY dealer for 100 dollars less on the following Tuesday, and I received the warm and friendly service I had hoped to get from my local dealer, who did not wish to sell me a car. I still cannot figure out why I was treated so poorly. More

After two hours making a deal with the salesman and shaking hands, the sales manager, Tom Mcmullin, came out and changed the terms of the entire deal. Very bad business! We wasted two hours on this, an shaking hands, the sales manager, Tom Mcmullin, came out and changed the terms of the entire deal. Very bad business! We wasted two hours on this, and we walked out. What a waste of energy and time. We would never buy a car from these people. More

I entered the new building looking for a used car and was introduced to Debbie. She always seemed a little too busy, distracted and unfocused. Some of the pricing information she told me later turned out to introduced to Debbie. She always seemed a little too busy, distracted and unfocused. Some of the pricing information she told me later turned out to be inaccurate. Despite all this I decided on an '07 Accord and gave them a deposit. After about 2 weeks of checking around for financing (one bank's process was ridiculously slow) I chose to use Honda's financing. I called to say I would be coming in to finalize the deal (I always got Debbie's voicemail, never live on the phone) and went to buy the car. When I arrived she was quite put out that I had just showed up (she never called me back), telling me I had to make an appointment. She took me in to the sales manager who gave me a bit of a verbal beating for making them wait 2 weeks! At her suggestion I agreed to 5:30 that evening. I showed up then and was ignored by Debbie for about an hour while she attended to other customers, never even greeting me, smiling or making eye contact with me. When she finally did get around to me her attitude was far from positive, some of the details of the agreed-upon deal were wrong and I had had enough. I cancelled the deal and got my deposit back a few days later. Two of the other salespeople I had brief dealings with were quite friendly and helpful, so it's not the whole dealership. I do wonder though if they're resting on the laurels of Honda's reputation too much rather than extending positive customer service. I ended up going down the street and getting a better deal on a superior quality '06 Hyundai Sonata for $5000 less. I was treated like a king there! More