Honda of Danbury
Danbury, CT
Filter Reviews by Keyword
By Type
Showing 847 reviews
Excellent Service. John is the best Auto Sales professional we have ever encountered. We had all the information in one visit and were out the door with our new Pilot in under one hour. Both my professional we have ever encountered. We had all the information in one visit and were out the door with our new Pilot in under one hour. Both my wife and myself were impressed with how smooth it went. You know the drill with most dealerships.... This was actually a pleasant experience... More
It was absolutely wonderful working with this dealership and Angelo Gutierrez in particular. Gutierrez and the financing staff there went above and beyond to get me the best possible financing package and e and Angelo Gutierrez in particular. Gutierrez and the financing staff there went above and beyond to get me the best possible financing package and even encouraged me to go online and do the research before they sold me the car. I would highly recommend them, particularly to women concerned about being ripped off or otherwise disrespected. They were great! More
I have bought & serviced cars for 33 years and Honda of Danbury is by far the Best Dealership we have dealt with! From new Car Sales to Service they have exceeded any other Dealership that we hav Honda of Danbury is by far the Best Dealership we have dealt with! From new Car Sales to Service they have exceeded any other Dealership that we have dealt with. Having never owned a Honda before 2007, We are now exclusively a Honda Household. Additionally my Sister bought 2 cars from Danbury Honda & my parents purchased their Honda from them as well! They are the most Professional, Courteous, Honest, Fair and Reliable Dealership that we have had the Pleasure to Deal with. From their Receptionist, to their Sales & Management teams, you won't be disappointed by their outstanding Customer Service and focus on helping everyone that enters their Dealership. They actually have the Best Interests of the Consumer at heart and make what could be a very stressful situation, a stress-free and pleasant experience. We have basically dealt with each of the Service Advisers and each of them have been Great! This Dealership excels in all aspects from Sales to Service. They are by far "THE DEALERSHIP" to see when you are looking for a great automobile, or for the Best in Industry Service! More
I had a great experience at Danbury Honda. The sales man Carlos was very friendly and took the time to sit with me and my family and go over all options available to me. He then had us speak to the manager Carlos was very friendly and took the time to sit with me and my family and go over all options available to me. He then had us speak to the manager Robert who was also very friendly and very helpful. They made me a deal that I was very happy with for my new CRV. Carlos also gave us a tour of their facility and it looks great. Friendly employees and great service, I will definitely be back to Danbury Honda. More
We had a great experience from the moment we walked in to buy a USED Honda Pilot through the point of us actually purchasing our NEW Honda Pilot. The dealership provided great transparency into their process buy a USED Honda Pilot through the point of us actually purchasing our NEW Honda Pilot. The dealership provided great transparency into their process and details about arriving at the final sales price. They were very open to hearing about competitor pricing and working with us to arrive at a deal that both parties were happy with. More
Our experience with Honda of Danbury was great. We went into the dealership just to look and never felt pressured. John Francisco was a great salesman. He listened to our needs and heard my desire for a into the dealership just to look and never felt pressured. John Francisco was a great salesman. He listened to our needs and heard my desire for a Pilot. Since the new vehicle would be my wife's, John suggested she drive the bigger Pilot before deciding if we wanted a CR-V. He told us before she drove it, "It is going to be too big for her but you should try it anyway." He was right and never tried to get us into a bigger, more expensive Pilot. Nice, down to earth, friendly and attentive salesman. Jim worked with us on financing and he was a pleasure as well. He explained our options and never pressured us into add-ons. His explanations were thorough and he encouraged us to choose what worked for us and we ultimately decided only to add the Honda Care plan. With so many advanced electronics, it just made sense. He also gave us time to investigate the impact of refinancing our mortgage on our credit score. All in all the experience was great. A special thanks to everyone for putting up with our 21 month old, hyperactive son. John repeatedly checked in with him and gave him a toy car to play with. Jim gave us space to address his need to shut his office door. The rest of the sales and finance team gave smiles, encouragement and laughs as our son pretended the showroom was his playground screaming and running around. We were embarrassed enough at his unusual behavior and they never made us feel horrible. We should also explain the reason for the antics was the present he had for us in his diaper. We didn't realize until we got in our car to drive away. Sorry for the smell but thanks for a painless and refreshing car buying experience. More
This was a service visit where I was having some strange noise. It was quickly diagnosed and I was very satisfied with the price. I felt it was fair for the work that was done. The facility was neat and noise. It was quickly diagnosed and I was very satisfied with the price. I felt it was fair for the work that was done. The facility was neat and clean and the employees I delt with were friendly. More
We walked in and was greeted immediately, and our needs were addressed efficiently. Everyone we came in contact with, especially Dave, was helpful and had a smile for us. We reached a fair deal and drove o were addressed efficiently. Everyone we came in contact with, especially Dave, was helpful and had a smile for us. We reached a fair deal and drove out with what suited us. Thanks Gil Preira More
This dealer is great!! nice and they do the job the first time. There prices are within reason. They are not the cheapest but not the most expensive either. time. There prices are within reason. They are not the cheapest but not the most expensive either. More
This is the second new car purchase I've made at Danbury Honda and I would highly recommend them. Carlos our sales person was so easy going and never pressured us at anytime during the process. He was able Honda and I would highly recommend them. Carlos our sales person was so easy going and never pressured us at anytime during the process. He was able to answer all of our questions specifically comparing the Honda Pilot to its competitors. He negotiated an excellent price for our trade in and worked out a monthly payment that was right in our range. Jim in the finance department was also very helpful in getting us a great rate and closed our deal within 48 hours. If you are in the market for a Honda, go see Carlos and Jim! More