Honda of Danbury
Danbury, CT
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I gave Honda of Danbury a '5' on all of their ratings for multilple reasons. I've been going to Honda of Danbury since I moved to Danbury from Carmel (about 6 months now) and must say their service f for multilple reasons. I've been going to Honda of Danbury since I moved to Danbury from Carmel (about 6 months now) and must say their service facility alone speaks for itself. In the winter it's great because you just pull your car right in to the garage area so you don't have to deal with the snow, cold, or whatever else it may be doing outside. Also, every time I go in for an oil change, the work is done faster than any other place I've been to and my car comes out looking great thanks to their complimentary car wash with every service. In my most recent visit, I went in for an oil change (excited because it was the last one before my lease was up in September). While my car was being serviced, I decided to find out what my options were in the coming months as far as getting a new car (lease or purchase), financing my current 2009 Civic, or just going somewhere else. I talked with Brian Beanland, the General Manager, and he explained all of my options from this point forward. I first dealt with Brian when he worked at a different Honda dealership and when there was a misunderstanding between one of the salespeople and myself ---basically, I was unsure of what car/color/options I wanted because it was my first car and I took a long time to make up my mind and the salesperson was clearly getting frustrated -- Brian assured me that I could take my time and never made me feel backed into a corner or pressured to go a certain way. And that's exactly what it was this time around again. He clearly explained my diffferent options whether I financed my 2009 Civic, released my current lease early, or waited until September. He crunched all of the numbers and went out of his way to get a really great deal where I put $0 down. I took a 2012 Honda Accord SE for a test drive with Angelo that day. He explained to me all of the features of the Special Edition Accord including the leather interior, remote window controls, spacious interior, etc. He was very knowledgeable about what he was doing; it was clear that Angelo and Brian sell cars using the same philosophy. He made me feel the same way that Brian did: I didn't feel pressured to buy the vehicle, I didn't feel like I was being pushed in a certain direction, I never felt that I had to make up my mind on the spot. This is in great contrast to my experience back in 2009 with the salesperson at the other Honda dealership. Basically, Angelo made me feel like he was there to show me the vehicles and answer the questions that I had. Whether or not I was going to buy that vehicle, he was still going to give me the best attention and customer service. It was nice dealing with someone who clearly loves his line of work. What it boils down to is that I left Honda of Danbury with a new 2012 Accord SE paying less per month with $0 down than what I paid for my 2009 Civic LX with $2000 down. I highly reccomend Honda of Danbury because of their excellent customer service, family atmosphere, great service department, and because they truly go above and beyond to make sure you are 100% satisfied. More
Went for service and got pulled in to "garage sale". It was not high pressure and I looked at a slightly used van. Seamus worked with us in a very comfortable way and we ended up buying a nice v sale". It was not high pressure and I looked at a slightly used van. Seamus worked with us in a very comfortable way and we ended up buying a nice van and getting a good deal on our trade in Honda. More
I rate this dealer's Service department as outstanding. We had a major issue with an Accord we just bought and feared we bought a lemon. Jay Whitlock, the service manager, was an incredible professional i We had a major issue with an Accord we just bought and feared we bought a lemon. Jay Whitlock, the service manager, was an incredible professional in every regard and took a terrible situation and simply could not have handled us better. In fact, if I were the General Manager, I'd find a way to elevate Jay as he is the consummate professional and represents his management and ownership in the finest way. I tried to call our sales person for help but he was unavailable and when I called his sales manager, I was simply forwarded to Service where I asked for Jay specifically. After finding no help from sales management, turning to Jay was the best thing I could have done. I would not dream of having the car serviced anywhere else. More
This was easily the least stressful experience ever. I chose this dealership because of all the positive reviews online. Arrived at 9am, was greeted by Angelo and Brian who guided me through the whole ex chose this dealership because of all the positive reviews online. Arrived at 9am, was greeted by Angelo and Brian who guided me through the whole experience. I even got a tour of the 3 yr old state of the art service department which is quite impressive to say the least. I left the dealership in a freshly waxed 2012 Accord EXL V6 before 10:30. I have never had such a pleasant experience buying a vehicle before. Oh yeah, and they have an awesome waiting room with WiFi so bring your laptop or iPad. More
i found honda of danbury to be an awesome dealership. my buying expierince went smoothly. the salesman was very knowledgable about my vehicle and it's options. the staff were friendly and welcoming.the gena buying expierince went smoothly. the salesman was very knowledgable about my vehicle and it's options. the staff were friendly and welcoming.the genaral manager was professional and interested in my overall experience. i found the dealership clean and comfortable. i can't say enough how smoothly and NON stressful my purchase was. i would absolutly reccomend this dealer to anyone looking to purches a vehicle. two thumbs up! More
I was impressed with my whole experience with Danbury Honda - from driving up to the automatic door for the Service Department and having someone there waiting to assist me, to the comfort of the waiting Honda - from driving up to the automatic door for the Service Department and having someone there waiting to assist me, to the comfort of the waiting room. I will certainly recommend this dealership and continue to patronize them. More
Service Advisor Mr Jim Moreno Is clear and Factual of all Service Performed. He is Very knowledgeable and Very Pleasent to speak with and does not Rush You as You ask Questions Etc Etc Etc... Jay Whitlock Service Performed. He is Very knowledgeable and Very Pleasent to speak with and does not Rush You as You ask Questions Etc Etc Etc... Jay Whitlock Is a Excellent leader In service. If you have Questions about your Service or if You have an Issue With your service He is Great to Respond and Is Very Customer Orientated to Ensure all is good. he is also Very pleasent to speak With. We have Two Honda Accords and My Wife and I are 110% Satisfied With These two people In service and would recommend Them and Honda of Danbury To others !!! More
This dealership has always treated me fairly and with respect. This is the third car I have purchased from them. This dealership has earned my loyalty. respect. This is the third car I have purchased from them. This dealership has earned my loyalty. More
I approached this dealership based on their ad for a Yaris on cargurus.com. Don in sales was excellent - very flexible, low key, and yet straightforward. They got a fair rate on my loan, and the car w Yaris on cargurus.com. Don in sales was excellent - very flexible, low key, and yet straightforward. They got a fair rate on my loan, and the car was in excellent condition. I highly recommend this dealership. Thanks! More
I just leased my eighth car from Danbury Honda and each time I have done so, it justs gets easier and easier. I leased my first Honda from Tom McMullin and although his role has changed, he was there when time I have done so, it justs gets easier and easier. I leased my first Honda from Tom McMullin and although his role has changed, he was there when I leased this new car. It is so nice to have someone you can call in a heartbeat who is there to address any concerns you may have. This time I was fortunate to deal with a gal who is fairly new to Danbury Honda. Danielle Parmon was a pleasure to deal with. She was extremely knowledgeable, friendly and made the whole experience easy and pleasant. I look forward to continuing my relationship with Danbury Honda and would encourage anyone out there to give them a try!!!!!! More