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Honda of Danbury

Danbury, CT

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847 Reviews

102 Federal Rd

Danbury, CT

06810

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Showing 847 reviews

September 02, 2020

I went to Honda Danbury to fix a tire pressure light on, I spent about two hours and a half to take the nail out of the tire and patched it. It toke way too long time. No satisfied. More

by rora
Recommend Dealer
No
Employees Worked With
Anthony Fossum
Sep 03, 2020 -

Honda of Danbury responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at jwhitlock@penskeautomotive.com. Thank you, Jay Whitlock General Manager Honda of Danbury

October 26, 2019

Thank you Danbury Honda. I love my new car! Just picked up my new car yesterday. Everyone was very helpful and friendly. My sales person Matt was very knowledgeable and easy to work with. I love More

by Ebruestle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 26, 2019 -

Honda of Danbury responded

Congratulations on your new car. Thank you for letting us know that Matt took great care of you. We appreciate your business and hope to see you again soon. Have a great day.

October 01, 2019

Pleasant and joyful experience. Today I had the greatest day of my week. I stopped by the Danbury Honda dealership to see this great new model of the Honda Accord Sport that I felt i More

by AJ AguiBar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Landry
Oct 01, 2019 -

Honda of Danbury responded

Congratulations on your Honda Accord! It's always a delight to see such great feedback for John and we look forward to your return, AJ!

September 26, 2019

Honesty is always the best policy!!! If you are wrong just admit your wrong. Remember the customer is always right. Being rude and obnoxious only shows your true character and the charact More

by Hondarlz
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Benz
Sep 27, 2019 -

Honda of Danbury responded

Hello, ​ ​I am sorry to hear about any interaction that has not met your expectations. Providing excellent customer service is our main goal and I would appreciate the opportunity to discuss this further with you. Please email me at jwhitlock@penskeautomotive.com. ​ ​Thank you, ​Jay Whitlock ​General Manager Honda of Danbury

September 05, 2019

Too Busy to Follow-up Went to Danbury Honda to look at used a Honda Civic. I was ready to buy, but there was damage to the front. I asked if that could be fixed before I p More

by unhappy_with_DH
Customer Service
Recommend Dealer
No
Employees Worked With
John Landry
Sep 06, 2019 -

Honda of Danbury responded

Hello, We want all of our guests to be completely satisfied with the outcome of their visit. It is upsetting to learn that the level of customer service offered to you does not reflect the typical experience of our guests. If you would like to further discuss your concerns, please contact me with your preferred contact information via jwhitlock@penskeautomotive.com when you have a moment. Best regards, Jay Whitlock General Manager Honda of Danbury

Sep 12, 2019 -

unhappy_with_DH responded

Thanks for the public response from your internal social team (they hit their benchmark on replying to public review in 24 hours). I replied back (sent email as requested) on Monday and as one would expect, 4 days later nothing in return. Thank you for the false sense that you were actually interested in fixing things.

August 28, 2019

Fantastic Service. I have bought three Accords from Honda of Danbury and always take them back to them for service. They are always helpful and if I just show up they al More

by JBCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dube, Jose Sabillon
Aug 28, 2019 -

Honda of Danbury responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

June 05, 2019

Best Car Experience of my life! I Have Had Experience With this Dealership Since the days of glass coffee Pots! Miles and Miles On Honda’s And the Staff has Always Been Professiona More

by swigart11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Landry
Jun 06, 2019 -

Honda of Danbury responded

We are always here to help. Thank you for allowing us the opportunity to meet your automotive needs. John and the team will be notified of your content with their services. We look forward to any future visits. Have a wonderful day.

April 06, 2019

Very Helpful and knowledgeable The staff is very knowledgeable and had my best interest in mind. My sales associate understood what I wanted and that I had a budget I needed to sti More

by GenMul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Landry
Apr 07, 2019 -

Honda of Danbury responded

Thank you for sharing your experience! We wish you the best in your new car!

December 25, 2018

A "no stress" buying experience Purchasing my new Honda CR-V was unexpectedly easy and stress free. I was fortunate to walk in and be met by Jessica. I had been looking at other ca More

by CT Jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Pugliese
Dec 26, 2018 -

Honda of Danbury responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you chose us as your dealership and that your car-buying process went well. It is wonderful that Jessica provided you with great customer service throughout your experience. We hope that you will continue to visit us in the near future! Enjoy your Honda CR-V!

December 20, 2018

Purchase of my new truck Jessica was a pleasure to work with and was very knowledgeable. She explained all the details for me and made sure I knew exactly what I was signing u More

by Thomas12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Pugliese
Dec 22, 2018 -

Honda of Danbury responded

Hi Thomas, thank you for the recommendation! We're so glad that Jessica has earned five-stars from you. We appreciate your feedback, and we look forward to serving you again in the future.

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