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Honda of Danbury

Danbury, CT

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847 Reviews

102 Federal Rd

Danbury, CT

06810

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Showing 847 reviews

September 19, 2020

It does not make a difference who my customer service rep is----- they are all excellent. When I have an appointment they are always on time to accept my car with a smile. And they will tell me how long the More

by jcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
September 18, 2020

Friendly staff and very professional. Went in for Friendly staff and very professional. Went in for regular maintenance and the technician found a crack in the serpentine belt and notified me to rep More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t Recall
September 17, 2020

I was very pleased with my experience at Honda of Danbury. Mark Ramey provided us with outstanding service. I would definitely recommend Honda of Danbury. More

by nazzaroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramey
September 17, 2020

Process was very easy .... Mark called me back in a timely manner and we settled on the trade and price of the new car with no issues More

by FLASZ57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ramey
September 17, 2020

Staff was very professional. The work was done quickly and very well. My overall experience was great. I will definitely bring my car there again for service More

by Loisb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
September 16, 2020

Tom did a fantastic job working a very good deal. Very responsive and knowledgeable. In fact, both Tony and Roy were involved as well, and I was very pleased how all of them they took their time to under More

by Aman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Tony, Roy
September 14, 2020

Tom was a pleasure to work with ,was very knowledgeable and friendly.. I would recommend this place if anyone is buying a car. Thank you Tom M. More

by Gazsiolya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin .
Sep 14, 2020 -

Honda of Danbury responded

Hi Gazsiolya, thank you so much for the kind words with Tom! We're glad to hear your experience with us was positive. We truly appreciate your business and hope to see you in the future.

September 13, 2020

Tony and the staff were professional, courteous, efficient and knowledgeable. All of my questions and concerns were quickly addressed. Tony quickly earned my trust and I would definitely recommend h More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeLena
Sep 13, 2020 -

Honda of Danbury responded

We appreciate your recommendation for our team, Pat. We're super happy to know of your satisfaction. We hope to be your go-to dealer and please don't hesitate to reach out if you have any other questions. Thank you very much for choosing to bring your business to us.

September 12, 2020

I purchased the car here. I went in for an oil change and they had me on my way in an hour with no muss or fuss. They even washed the car for me. More

by sboritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Sep 13, 2020 -

Honda of Danbury responded

We strive to provide top-tier service to all of our customers, and we're glad you experienced that. We look forward to seeing you back again in the future!

September 11, 2020

I bought a show room car had a bit cleaning with all the people probably drove the car also dash had stains cleaning guys did not do a good job no cleaning under the hood has mud only notice when I got home More

by ssanfardino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Spenser
Sep 12, 2020 -

Honda of Danbury responded

Hello, I am concerned to learn that your overall sales experience was less than satisfactory. Given the opportunity, I would like to discuss and address your concerns. Please email me at jwhitlock@penskeautomotive.com. Thank you, Jay Whitlock General Manager Honda of Danbury

Sep 12, 2020 -

ssanfardino responded

Sales was great after I bought the car then to see that it was dirty still bought it on Saturday came back on Monday to pick up I was told it will be all cleaned like new .It seems they put the car in the back then drove back in front . Duane was very helpful he tried . His boss give me 3 oil change also. But at the end of the day I feel if I bought a new car it should at least be cleaned . I spent a lot for the car. Honda hrv Sanfardino

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