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Honda of Covington - Service Center
Covington, LA
792 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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792 Reviews of Honda of Covington - Service Center
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April 27, 2020
I was taken as soon as I arrived for my appointment and service was performed in timely manner. Staff was courteous and friendly. Dealership was clean. service was performed in timely manner. Staff was courteous and friendly. Dealership was clean. More
by KNATAL561
Verified CustomerEmployees Worked With
Todd Napier
April 27, 2020
Flat Tire Called Honda Assistance when my 2019 CRV had a flat tire in my garage. Within the hour, they came and changed tire with spare one. Then drove to deale Called Honda Assistance when my 2019 CRV had a flat tire in my garage. Within the hour, they came and changed tire with spare one. Then drove to dealership for service. In an hour I was back on the road again. More
by ESTAPASU
Employees Worked With
Todd Napier
April 27, 2020
I Visited the dealership Friday and the service was awesome. I told them I was on a time constraint and they got it done. Timely, professional, honest awesome. I told them I was on a time constraint and they got it done. Timely, professional, honest More
by JASONBRAGG
Employees Worked With
Cristina, Kyle
April 25, 2020
Do not go to their service department. I took my SUV here for an air bag recall and after 2 days of my car being there, I picked it up and the rearview mirror was snapped off. I didnt even leave the pa here for an air bag recall and after 2 days of my car being there, I picked it up and the rearview mirror was snapped off. I didnt even leave the parking lot before I noticed. I took the mirror inside and asked them to fix it because it was clearly broken while my car was there. The first person I talked to told us he was too husy to help because he had been left there by himself so he sent us to a guy in an office. This man asked us nemurous times if our windshield had been replaced and then tried to tell us that because it was not a Honda mirror he doesnt fix it. He takes the mirror to the back, comes back after 10 minutes and says that it is a Honda mirror afterall but that he asked his guy and hes saying he doesnt know how it became broken. So we take a car in for a free recall that is supposed to take a few hours and two days later I have a bill for a $76 mirror. Do the right thing and fix the mirror. Scam. Terrible service. More
by snritch1984
Employees Worked With
Service dept
April 24, 2020
Tire fixed by local Walmart incorrectly. Was late and not able to go to Covington. Prompt repair w/correct part. TMPS lit on way home, returned to service dept. Appears Walmart had put incorrect or altered p able to go to Covington. Prompt repair w/correct part. TMPS lit on way home, returned to service dept. Appears Walmart had put incorrect or altered part on second tire. Quickly addressed problem returned questionable parts. Great service. More
by WALLACE_LIBBY
Employees Worked With
Jerry Delaughter,Nate Parker,
April 23, 2020
addition of accessories The service department added lighted running boards and a bed cover on my new Ridgeline. The work was done professionally and quickly, I would recomme The service department added lighted running boards and a bed cover on my new Ridgeline. The work was done professionally and quickly, I would recommend Honda of Covingtons service department to others More
by PRECSYS1997
Employees Worked With
Matt Vidrine
April 22, 2020
Oil Change and Tire Rotation My first oil change and tire rotation on my new 2020 Honda CRV. Honda of Covington services my cars since 2014. Always a pleasure. Quick service, un My first oil change and tire rotation on my new 2020 Honda CRV. Honda of Covington services my cars since 2014. Always a pleasure. Quick service, under an hour. More
by JENNIFERT1
Employees Worked With
Kyle
April 22, 2020
Oil Change It was very easy to schedule an appointment on line for my car's maintenance and oil change. When I arrived at the dealership, it did not take long f It was very easy to schedule an appointment on line for my car's maintenance and oil change. When I arrived at the dealership, it did not take long for the service to be done. Also, the cost was reasonable. More
by KMLeBlanc
Employees Worked With
Todd Napier
April 20, 2020
Recall Repair Taking care of recalls during a pandemic can not be a fun task. The employees were very kind and courteous. I pulled into the service center and withi Taking care of recalls during a pandemic can not be a fun task. The employees were very kind and courteous. I pulled into the service center and within 2 minutes, an employee came out and explained how they would be taking care of the vehicle. I appreciated the prompt and professional service! More
by ALICIA
Employees Worked With
Todd Napier
