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Honda of Covington - Service Center

Covington, LA

4.4
792 Reviews

792 Reviews of Honda of Covington - Service Center

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April 21, 2022

I received great service from Honda of Covington. Luis was very friendly, professional & knowledgeable. I always receive great service from this dealership! More

by SANDYDUREL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Herrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Honda of Covington responded

We appreciate your business and your review. Luis and our entire staff are here to assist you any time. Thank you and have a great day! :)

April 20, 2022

Always great customer service. Have bought 2 vehicles from them. Thorough explanations of what may need to be done to fix issue with vehicle. More

by MARGARETOHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Billiot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo
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Apr 25, 2022 -

Honda of Covington responded

We appreciate your repeat business and your review. Thank you so much and have a great day! :)

April 19, 2022

Paul was excellent, courteous, and helpful. I did, however, find half empty plastic cup in my cup holder when I picked up my car. More

by DGREMI442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
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Apr 25, 2022 -

Honda of Covington responded

We are truly sorry for the oversight of the cup in the car. That shouldn't have happened and we hope you will accept our sincerest apologies. Thank you for your business, we appreciate your greatly.

Apr 25, 2022 -

DGREMI442 responded

Thank you. Things happen, and I shared this as an awareness opportunity. Not meant to be punitive. I’m very happy with Honda of Covington!

April 19, 2022

Customer service rocks! ! Always courteous informative and helpful. Truly wonderful abs I will always use them More

by TIFNEIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Vidrine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Herrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo
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Apr 25, 2022 -

Honda of Covington responded

We appreciate your business and your review. Thank you and have a great day! :)

April 18, 2022

Been at this location for an oil change in a couple vehicles, always quick and professional. More

by sean.spansel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Mccrary
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Apr 18, 2022 -

Honda of Covington responded

Thank you for your business and kind review. We appreciate you immensely!

April 18, 2022

Went to the dealership for an oil change and had an appointment. It took and hour and a half to get it done. Longer than expected. The dealership was clean and the people were friendly and professio More

by Kevin Morrill
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
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Apr 18, 2022 -

Honda of Covington responded

Our sincerest apologies that we didn't exceed or meet your expectations on time spent. We appreciate the opportunity to work with you and earn your business and loyalty. Please email me: tnapier@hondaofcovington.com (Todd) I would like to personally assist in making good on this lackluster performance on our behalf. No excuses, only solutions. We want customers for life and we want. you happy and completely satisfied. Please give us a chance to correct this error. Thank you

April 14, 2022

I had an appointment. However, it was 1 hour 45 minutes before my oil change was started. It shouldn’t take 2 hours for an oil change. You need some kind of express lane o More

by FISHERMAN1801
Recommend Dealer
No
Employees Worked With
Steve Allain
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2022

Have always received fantastic service. Thanks . As with most dealerships prices are a little too high. Rough when your retired on a fixed income. Service is fantastic though. More

by CURLYGEORGE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2022 -

Honda of Covington responded

We are thankful for your business and kind review. Have a wonderful day and thank you for your loyalty. :)

April 12, 2022

I received great service from Jacob. Everyone was very nice and professional! Plus they were timely! More

by wlloydiv4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 13, 2022 -

Honda of Covington responded

We are thankful for your business and kind review. Thank you and have a great day! :)

April 11, 2022

Steve communicated very well in updating me on the status of my vehicle before starting any work. I also like that Steve gave me a service report listing things I had done, and things that need to be done. More

by sheena_pollard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2022 -

Honda of Covington responded

Communication is always important and we appreciate you expressing how your experience went. Thank you for your business, Steve and the staff are here ready to assist any time. Have a wonderful day! :)

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