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Honda of Covington - Service Center

Covington, LA

4.4
792 Reviews

792 Reviews of Honda of Covington - Service Center

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July 22, 2020

We called to schedule oil change. We got appointment same day. Brought vehicle in and was finished in 45 minutes. Very quick and professional. Will be back! More

by CAMARDELLEA
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo, Patrick Tuminello, Jerry Delaughter
July 22, 2020

Awesome staff very friendly it’s clean and they are fast and straightforward with what needs to be done to keep my vehicle running right. More

by Tfitz1891
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo, Patrick Tuminello, Jerry Delaughter
July 22, 2020

Consistently Fair and Customer Focused I have had consistently good experience having my Honda Accord serviced at Honda of Covington over the past 6 years. They seem fair and don't recomme More

by MATIPTON74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Tuminello
July 22, 2020

AWESOME EXPERIENCE WONDERFUL PEOPLE AND THE BEST HONDA DEALERSHIP IN THE UNITED STATES. ALL THE PEOPLE AT HONDA OF COVINGTON ARE EXCELLENT TO DEAL WITH. I HIGHLY RECOMME More

by TSIMM03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cartaginese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo, Patrick Tuminello, Jerry Delaughter, Ryan Ahrens, Billy Dickerson, Benjamin Joslyn
July 21, 2020

The labor and service repairs that were necessary was so expensive...over $3,000. I should have received a second option, however driving it would have done more damage. More

by MENA827
Recommend Dealer
No
Employees Worked With
Paul Zummo
Dec 01, 2020 -

Honda of Covington responded

I responded to you on 8/01/2020 at 12:48pm, please let us know that you received our communication. Thank you, we care about your concern. Here is what was sent privately. "I am sorry that you feel that your repair bill was excessive. We want to communicate with you and make good on your experience to help you feel that the repairs and labor are the appropriate cost. Please email me at tnapier@hondaofcovington.com. We thank you for your business and hope we can serve you in the manner you expect, which is beyond your expectations."

July 21, 2020

Service rep was extremely helpful and showed good car for his client .car was serviced with a fast turn around, .........par excellence great service, satisfaction... More

by TERRYHARRISON657
Recommend Dealer
Yes
Employees Worked With
Jerry Delaughter
July 21, 2020

Took me in without an appointment and resolved my air conditioning issue. Waiting area supported social distancing and I felt safe. I appreciated the additional inspection of my Accord and the recommenda More

by FINCHMARK
Recommend Dealer
Yes
Employees Worked With
Patrick Tuminello
July 21, 2020

Great service as usual!It was easy to schedule, Great service as usual! It was easy to schedule, convenient day and time selection, quickly serviced and a car wash is a great bonus! Would recommen More

by REZNS2LIV
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

In dealing with service people I have encountered other service departments are not as easy to deal with like you are at Honda of Covington. My service advisor is very thorough and helpful. Im considering More

by HildaL
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2020

Purchased 2 vehicles in the past. The customer service is the best. Their prices are lower from other dealerships for whatever reason that may be. More

by LINDAB7210
Recommend Dealer
Yes
Employees Worked With
Jerry Delaughter, Cole Hughes
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