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Honda of Covington - Service Center

Covington, LA

4.4
792 Reviews

792 Reviews of Honda of Covington - Service Center

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August 01, 2020

Steve was so kind. I showed up without an appointment. He took care of me right away. Discussed the issues of my car with me and helped me decide what to do. I will definitely call him again. More

by BADGE878
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

Got in my car to run errands and noticed the service indicator was on. Called service dept and got an appt within the hour. Took less than half hour. Ran my errands and was home in time to make dinner! More

by ABCHASS
Recommend Dealer
Yes
Employees Worked With
Not sure, but everyone was great
July 31, 2020

No worries great job from everyone. I will recommend this Dealership to everyone I know. The team of employees are a wonderful team. Everyone shows a interest in the customers. More

by GGIGLIO
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cartaginese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo, Patrick Tuminello, Jerry Delaughter
July 31, 2020

Great and informative and friendly I was informed as to what was important to do soon and what could wait till the next visit. Plus I get a free car wash. And they vacuumed it too. More

by AMADUELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

We choose this service location because we own a Honda not for their exceptional service Things have changed over the last 7 years and at each visit we have noticed a lack of communication and simple co More

by PANDJPIQUE
Recommend Dealer
No
Employees Worked With
Patrick Tuminello
Dec 01, 2020 -

Honda of Covington responded

I want to personally apologize for your experience. We value your option and business immensely. Please email me personally at tnapier@hondaofcovington.com. We would like the opportunity to resolve this issue and make good on the type of service you expect and we want to provide you. That would be to exceed your expectations and obviously we have fallen short of that. Thank you for your business and for your review. I responded privately to your concerns and never heard back as of 8/01/2020, 12:43 pm I hope to hear from you, so we can resolve this issue, it is our sincere desire to take care of you as a valued customer.

July 30, 2020

Stellar service and repair Kyle greeted me in the service bay before I could even open my door. He was warm and friendly and asked all the right questions to ensure my repairs More

by DIANA BIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Service The service advisor was prompt when I arrived. He didn't waste any time getting my car in. Jerry told me the amount of time it would take. Within t More

by LOUISIANADIXIEDAHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Delaughter
July 29, 2020

Oil change & tire rotation Very courteous service rep. Met as soon as I drove in. Would hope to be able to take advantage of coupon savings in the future More

by NCBOYCE78
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
July 29, 2020

Sideview mirror replaced. I had a sideview mirror that had to be replaced. The service crew was professional, courteous and efficient. The waiting area was clean and comforta More

by NANA_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Tuminello
July 28, 2020

Great Service! Service was great! Work was done in a timely manner. Service associate was helpful and pleasant. We will continue to use your service center even tho More

by Dan Dahlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Tuminello
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