Back

Honda of Covington - Service Center

Covington, LA

4.4
792 Reviews

792 Reviews of Honda of Covington - Service Center

Sort by
November 09, 2020

Paul Zummo got me in and out in a reasonable amount of time. He explained what additional work was needed without pressuring me to make a decision. Paul even washed my car himself since I was in a hurry. More

by REDFORDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
November 09, 2020

You need to MAKE people wear masks in the waiting room. Instead of making the people who are wearing a mask wait outside, you should make those who refuse to wear one go outside to sit in the hot sun at t More

by RBREAUD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

My car service went very smoothly, Everyone in the service dept. was very polite and helpful. Paul, the service tech. who helped me was very polite. More

by INEZANDJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
November 04, 2020

Everyone nice and helpful. Very pleasant and clean. Very fast and good service. I drive from Arabi because Honda of Covington is always pleasant. I like the location. Its a long drive from Arabi More

by JABELLDCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Arrived early for oil & filter change appointment. Requested print out of CVT transmission design details. Gave me 40 page print out of CVT take down/assembly at no charge. Out in short time. G More

by AJC70075
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry, Tran
Nov 03, 2020 -

Honda of Covington responded

Thank you for your review and we are so thankful that you enjoyed your interaction and experience. Yes, our folks move fast and efficiently here at Honda of Covington. Have a Happy Honda Day! :)

November 03, 2020

Very easy to schedule maintenance appointments. Took me at my scheduled time, and completed work in a timely fashion. Felt very safe in the wainting room during this "Covid" time. More

by LULUPOTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Great experience and great service always. I always have a great experience with their service and salsa department. Easy process every time and always a fair price. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
November 02, 2020

10/30/2020—In and out for and oil change/tire rotation. No problems and pleasant as always . Thanks Steve. Good experience. see you next time More

by ED48
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

They were fast and efficient and didn’t try to sell me any extras. I was in and out so quick I had time to run other errands and they cleaned my very dirty car for me More

by peggyhartdegen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo, Patrick Tuminello, Jerry Delaughter
Nov 03, 2020 -

Honda of Covington responded

Thank you Peggy for the review and we are happy to not only get your car in and out but keep that beautiful Honda shining! Have a great day and we appreciate you taking time out to leave your review. Thank you for your business!

October 27, 2020

I know of can get pretty hectic in a dealership service center, but Louis was helpful and courteous. Our issue was not an easy one to diagnose, but he was determined to resolve our problem. As of now our v More

by GVINSO1
Recommend Dealer
Yes
Employees Worked With
Louis
Nov 03, 2020 -

Honda of Covington responded

So thankful for your review and sharing your experience with us. Our staff works hard and we care tremendously at you and all of our customers. Have a great day! :)

...
50
...