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Honda of Covington - Service Center
Covington, LA
792 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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792 Reviews of Honda of Covington - Service Center
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September 14, 2021
It was time for the Auto Butler service. Scheduling and rescheduling was made easy. I had to reschedule due to Hurricane Ida. The car was supposed to be washed, the interior cleaned and vacuumed and the pr rescheduling was made easy. I had to reschedule due to Hurricane Ida. The car was supposed to be washed, the interior cleaned and vacuumed and the protective paint treatment reapplied. The car had black spots on the hood and one strange orange spot. The interior screen had streaks all over it. The cup holders had spots in them. The glove box had dust on it. The mats were not removed, and the floor boards had not been vacuumed. I only gave 2 stars due to ease of scheduling. The interior of my car was returned dirtier than when I dropped it off. I had to wipe down the hood and interior myself. I’ll get around to actually vacuuming the interior at some point this week. More
by KBRITTON0
Verified CustomerEmployees Worked With
Unknown
September 14, 2021
They were very professional and efficient. I did not feel pressured and was very comfortable. pressured and was very comfortable. More
by COUTLAW
September 14, 2021
service department is very professional and thorough. timely handling throughout entire process. clean waiting area timely handling throughout entire process. clean waiting area More
by joesica
Employees Worked With
September 14, 2021
I love the service center at Honda. normally i just walk in and never have a problem but recently when I have gone in they have been busy with a 2 hr wait time. just needed an oil change so it wasn't anythi in and never have a problem but recently when I have gone in they have been busy with a 2 hr wait time. just needed an oil change so it wasn't anything major. I used the appt booking on the internet which was easy and was able to schedule appt without a wait. When I buy a new car it will be at Honda because not only do I love the product but the service center. More
by WED1332
Employees Worked With
September 14, 2021
Honda of Covington have been taking care of me for the past 15 years I have been purchasing vehicles and having them serviced by their highly trained service personnel and have never been disappointed yet past 15 years I have been purchasing vehicles and having them serviced by their highly trained service personnel and have never been disappointed yet… More
by THEGILLLS
September 12, 2021
service was fast, people were friendly, the waiting area was very comfortable what more could ask for? I would tell anyone about how the Honda service center has treated me. was very comfortable what more could ask for? I would tell anyone about how the Honda service center has treated me. More
by WMAMMELLI
Employees Worked With
September 09, 2021
My phone call was answered quickly by a pleasant voice and connected promptly to Adam, a serviceman. Because of Ida, the earliest appointment was the next day for an oil change and multi-inspection. Adam and connected promptly to Adam, a serviceman. Because of Ida, the earliest appointment was the next day for an oil change and multi-inspection. Adam ordered a Lyft, and called when my Honda was ready. Elaine, service woman and Rachael, cashier, help me find a $14.00 coupon! Wow! This was fantastic! More
by SHARMIN_10
Employees Worked With
Adam Cooper
September 09, 2021
Got me into the shop. Fixed my issue quickly. Would definitely go back for more service related issues. Probably would not buy a car from here though. Tried to buy 2 cars at the same time and wouldn’t definitely go back for more service related issues. Probably would not buy a car from here though. Tried to buy 2 cars at the same time and wouldn’t budge on price for either. More
by adamayer
Employees Worked With
Adam Cooper
September 03, 2021
Paul ,Stephen and Honda were there - open - and kind Paul ,Stephen and Honda were there - open - and kind ,just 4 days after Hurricane Ida destroyed so much . They helped me so much . Bless them Paul ,Stephen and Honda were there - open - and kind ,just 4 days after Hurricane Ida destroyed so much . They helped me so much . Bless them More
by GLARCANC
Employees Worked With
Paul Zummo
