Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Honda of Covington - Service Center
Covington, LA
792 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
792 Reviews of Honda of Covington - Service Center
Sort by
October 07, 2021
Honda refused to fix an issue with my pilot that is very common, and a very well known issue with the pilots because my year and model was not on the bulletin. My pilot is a 2018 with less than 50,000 miles common, and a very well known issue with the pilots because my year and model was not on the bulletin. My pilot is a 2018 with less than 50,000 miles on it… they said because I didn’t have a transmission flush at 30,000 miles they couldn’t do anything. Mind you, Honda maintenance doesn’t recommend one until 80,000 More
by alyssamfonseca
Verified CustomerEmployees Worked With
October 06, 2021
Awesome professional very helpfulI have been dealing Awesome professional very helpful I have been dealing with jonda of covington for 10 years always excellent service Awesome professional very helpful I have been dealing with jonda of covington for 10 years always excellent service More
by janbrandon1953
Employees Worked With
Paul Zummo
October 04, 2021
Personnel in service department are always very courteous and friendly! They are also accommodating when there is conflicting scheduled appointment. and friendly! They are also accommodating when there is conflicting scheduled appointment. More
by ALLYSONGRAYOWENS
Employees Worked With
October 02, 2021
excellent service, only waited about 40 to 45 minutes for the service to be done. the service to be done. More
by EWOALMANN
Employees Worked With
October 01, 2021
Great customer service from start to finish. Everyone was very friendly and the wait time was minimal (only 30 mins as opposed to the hour quoted when I made the appointment). And, I received a follow up cal very friendly and the wait time was minimal (only 30 mins as opposed to the hour quoted when I made the appointment). And, I received a follow up call the next morning to make sure everything went well. More
by Dianne23
Employees Worked With
September 30, 2021
All was good but received email today saying I needed another part????please explain this another part????please explain this More
by BEVBLACKBURN2004
Employees Worked With
September 29, 2021
Above and Beyond Customer Service!!! After catching the fact that my suspension frame had been had been bent in ( and actually showing me!! ), the team assisted me in a quick resolution, financing of the t fact that my suspension frame had been had been bent in ( and actually showing me!! ), the team assisted me in a quick resolution, financing of the total cost that made sense, and even brought me home. My car was repaired quickly thereafter and my thoughts of who I would buy my next Honda was confirmed. More
by LXMEN7
Employees Worked With
Other Employees :
Paul Zummo
September 28, 2021
Great Customer Service! Wait time was not lengthy! And all service representatives and workers wore masks (given the pandemic). all service representatives and workers wore masks (given the pandemic). More
by thamesalex
Employees Worked With
September 28, 2021
Good service. He mentioned washing the car, but it was not done or mentioned when I went to leave. not done or mentioned when I went to leave. More
by CHEMARHOW
September 28, 2021
My seat was move AC temp & fan adjuest and radio changed!! why? Made me mad!! changed!! why? Made me mad!! More
by FARMERSMF
Employees Worked With
