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Honda of Covington - Service Center

Covington, LA

4.4
792 Reviews

792 Reviews of Honda of Covington - Service Center

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January 12, 2022

The service department is keeping my 2008 Pilot in very good shape. I hope to keep my Pilot for a long time. More

by clegendre0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zummo
Jan 19, 2022 -

Honda of Covington responded

Your Pilot is a great vehicle, we have one as well in our family. Have a great day and thank you for your business. :)

January 12, 2022

Friendly people. Easy to work with. Work done in a timely fashion as promised. Highly recommend. More

by ANDERSONFR
Recommend Dealer
Yes
Employees Worked With
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Honda of Covington responded

Thank you for your business and kind review, we appreciate you greatly and hope you have a wonderful day!

January 12, 2022

Generally polite, always informed us before anything is performed. Kept up to date as progress is made and when service completed. More

by STRAUBANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Honda of Covington responded

Thank you for your loyalty and business, we appreciate you greatly as a customer. Have a great day! :)

January 12, 2022

Honda of Covington always provides great service in the time promised. They keep us informed of the expected costs before repairs are made so no surprises at checkout. More

by HOPEFULGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Honda of Covington responded

Thank you for your business, we appreciate you greatly!

January 10, 2022

Very courteous & professional. Good value. I appreciated the timeliness and quality of the work done! More

by STEPHENAFRANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Zummo
Jan 12, 2022 -

Honda of Covington responded

We appreciate you choosing Honda of Covington and hope you have a Happy Honda Day! Thank you for your business and confidence.

January 07, 2022

Everyone is very courteous & helpful. They never pressure you in doing any repairs, etc I really like going to this dealership More

by GRAMMYSAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Herrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Honda of Covington responded

We appreciate. you and your business. Thank you sincerely, we are always here for you any time.

January 07, 2022

I showed up without an appointment to get the oil changed in our 2021 Pilot. The total visit lasted for less than thirty minutes and I was on my way. Service was excellent! More

by JTHIGPEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Honda of Covington responded

Thank you for your visit, we are so happy all went swimmingly! We appreciate you and you business greatly!

January 06, 2022

The service was as promised. Everyone was very polite. The time I spent waiting was approximately what they said it would be. They explained that it would take 1 1/2 hours because they were down 2 servic More

by CSHAW7261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names
Jan 06, 2022 -

Honda of Covington responded

We are thankful for your business and hope that your next visit, you'll find our larger area in the showroom to sit at high-top tables and use wifi, so you aren't so cramped. It's just around the corner from service waiting area and many service customers love it better in that space because they can have a table-top to set their coffee on or work on laptops or tablets. We value your business and comments here and want to make sure that you are completely satisfied. We are here for you any time.

Jan 07, 2022 -

CSHAW7261 responded

I am happy to hear that there is another waiting area. I was not informed about this when I was directed to the waiting area, but that is also very understandable because they were short handed, as almost all businesses are these days. And even though they were short handed, they were very calm and polite about it. It may serve you well to put a sign in that area that says “Additional seating can be found….”. I was very pleased and am very happy with my ‘22 Civic and all the folks at Covington Honda. I was referred to them by a family member and I would recommend them to anyone.

January 06, 2022

Great service, wait time was good! All employees was very courtesy! Price was very reasonable for what needed to be done! Will always use them with this type of service ✅✅ More

by DEBRAPETERS21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Allain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Honda of Covington responded

We are thankful to have you as a loyal customer and appreciate your business. Have a great day!

January 05, 2022

Good Dealership and clean bathroom.The vending machine Good Dealership and clean bathroom. The vending machine is also very well stocked with goodies. More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Honda of Covington responded

Thank you for your business and kind review. Have a wonderful day, we appreciate you greatly.

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