Honda of Concord
Concord, NC
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Great experience Friendly and easy to work with Lester in finance was patient and easy to work with helpful and very detail Marcos Santana was very patient Friendly and easy to work with Lester in finance was patient and easy to work with helpful and very detail Marcos Santana was very patient More
Quick and Easy Sale Bought a certified used vehicle from Joy. I was from out of town and she made the process quick and easy so I would not have to drive back. I went t Bought a certified used vehicle from Joy. I was from out of town and she made the process quick and easy so I would not have to drive back. I went to several dealers in the Charlotte area and she was the one that got it done. Joy was very knowledgeably about the vehicle and took as much time as I needed to test drive and evaluate. She was also willingly to stay after close on a Sunday to finish the sale and to answer any final questions we had before driving off. Even synced my wife's cell phone to the vehicle's Bluetooth. My only suggestions would be to not use the internet chat when searching for vehicles. The representatives did not seem to be sales people and merely took down information to pass along. I did not get a call back and had to call the next day. I suppose no one takes you seriously in an internet chat anyway though. Might have just been a bad day since it was the Thanksgiving Holiday. Overall a good sales experience. Not overly pushy by dealership standards. Lester in Finance was direct and got our paperwork done quickly. More
Awesome dealership Everyone I worked with treated me like family! the buying process was easier than I thought. Thank you Robin for all you did.Will recommend to Family Everyone I worked with treated me like family! the buying process was easier than I thought. Thank you Robin for all you did.Will recommend to Family and friends.PTL!!! More
Great dealership Everyone I worked with was wonderful. They really did make the process easy, quick and stress free. Robin was very helpful and had a lot of knowledge Everyone I worked with was wonderful. They really did make the process easy, quick and stress free. Robin was very helpful and had a lot of knowledge about the vehicles. I have bought 3 vehicles from them. More
Great Customer Service. Buying a car is not an easy process but thanks to these guys we were able to find a car at a price we were looking for. Thank you Tom and Jennifer. Buying a car is not an easy process but thanks to these guys we were able to find a car at a price we were looking for. Thank you Tom and Jennifer. More
Bought car for grandma staff was very helpful in finding the right car for the right price. They had a nice selection of cars that fit our needs. This car was a gift for g staff was very helpful in finding the right car for the right price. They had a nice selection of cars that fit our needs. This car was a gift for grandma so they even filled the tank with gas and gave us a big red bow. We are rerun customers of Hendrick dealerships and it is always a great car buying experience. More
Great experience! What great service I had at Honda of Concord! Tom was very friendly, outgoing and patient with my car purchase. He kindly showed me everything I wante What great service I had at Honda of Concord! Tom was very friendly, outgoing and patient with my car purchase. He kindly showed me everything I wanted to see without hesitation. Great sense of humor also! I am very happy with my purchase and his customer service. More
Made the car buying experience fun! We worked with Robin. She was helpful, knowledgeable, and made the trade-in and buying experience enjoyable. We got a fair price for our trade and the We worked with Robin. She was helpful, knowledgeable, and made the trade-in and buying experience enjoyable. We got a fair price for our trade and the vehicle we purchased. All in all, the whole process was much quicker than some other dealerships I have done business with in the past. I am very happy with my new Honda and would recommend anyone looking to get into a new Honda go see Robin today. More
Service is unsatisfactory Service has degraded in the past couple of years. I have been going to this dealer for 4 years now. Also I bought a car from them. Shuttle pick up ser Service has degraded in the past couple of years. I have been going to this dealer for 4 years now. Also I bought a car from them. Shuttle pick up service is very unorganized and discount promise that was made in the previous visit due to a bad experience was not taken care too. Multiple reminders don't work at this place More
Great Car Buying Experience! Robin helped us purchase a car for our daughter, who is a brand new driver. She was very knowledgable, super personable, and we felt very confident i Robin helped us purchase a car for our daughter, who is a brand new driver. She was very knowledgable, super personable, and we felt very confident in our purchase. She made the dreaded car buying experience a pleasure! Kevin did our paperwork and he was awesome, as well! I highly recommend Robin, Kevin, and Honda of Concord! More


















