Honda of Concord

Damien made sure that we had a good deal and Robin was great to show us how to work all of the complicated dashboard controls and buttons before leaving with the new car !!!!!!! great to show us how to work all of the complicated dashboard controls and buttons before leaving with the new car !!!!!!! More

We love our Honda Odyssey. Honda of Concord and Chris Ross were great to work with! Honda of Concord and Chris Ross were great to work with! More

Honda of Concord gave us the best price. Chris Ross gave us excellent customer service! Chris Ross gave us excellent customer service! More

it was a awesome experience working with Chris Ross. His professionalism and mannerisms go above and beyond. You can tell by working him, his goal is 100 percent customer satisfaction. His professionalism and mannerisms go above and beyond. You can tell by working him, his goal is 100 percent customer satisfaction. More

We had a wonderful sales experience with Chris Ross. This was the easiest car purchase ever for us ! This was the easiest car purchase ever for us ! More

Mr Chris Ross was great to work with. He does a great job and is a very good salesperson. He does a great job and is a very good salesperson. More

We purchased a certified pre-owned Honda Pilot. Jim Doyle from the sales team did an awesome job helping us through the whole process. He was informative, easy to talk to, and quick to respond to m Jim Doyle from the sales team did an awesome job helping us through the whole process. He was informative, easy to talk to, and quick to respond to messages and phone calls. Highly recommend Jim. More

Great experience getting my car serviced. Larry did a great job getting my car in fast and finished in a timely manner. I definitely will be back. Highly recommend! Larry did a great job getting my car in fast and finished in a timely manner. I definitely will be back. Highly recommend! More

5/26/2026. I purchased 4 Michelin tires and a wheel alignment yesterday, When my car was ready the advisor took my payment and handed me the payment and work o I purchased 4 Michelin tires and a wheel alignment yesterday, When my car was ready the advisor took my payment and handed me the payment and work order receipts and escorted me to my car. Nothing was explained about any warranty or any roadside hazard. When I got home, I discovered it was not indicated on my paperwork. So of course, I tried calling back and no one was answering the phone only a recording was coming on and I left several messages and no one ever return my call. So finally, I called this morning and spoke with a scheduler, who said he could answer general questions after himself, not being able to transfer me to the advisor who helped me due to no one picking up the phone. I brought it to his attention no information was indicated on my receipt about the roadside warranty. So he said I had a two year roadside warranty and free tire rotations for the life of the tire. He said I would only have to pay an installation fee if the tire had to be replaced. My advice would be to always explain to the customer. whatever is not indicated on the paperwork such as roadside hazard warranties. Don't just assume everyone knows. Other than this detail, everything else was great. The environment was clean, coffee, snacks and entertainment was provided. The advisor was nice and friendly, just needs a little bit more training on going over the paperworks with the customer. More

It was great to work with Chris Ross again. He just makes the whole car buying process easy! He just makes the whole car buying process easy! More