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Honda of Columbia - Service Center

Lexington, SC

4.9
138 Reviews

138 Reviews of Honda of Columbia - Service Center

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October 01, 2024

I am very happy with the service I get at Honda of Colunbia. There has never been a time that I would hesitate to give them a 5 star review. You would be pleased to have them take care of all your car More

by patriciasandgren
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 08, 2024 -

Honda of Columbia responded

Thank you for your wonderful feedback! We're thrilled to hear that you're consistently happy with the service at Honda of Columbia and that you'd give us a 5-star review. We appreciate your trust in us to take care of your car needs and look forward to continuing to serve you!

September 02, 2024

Honda of Columbia service is top notch. They keep me aware of everything they’re doing and let me know when things are coming up and what I need to worry about now and what can wait. All th More

by Andy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Medwyn McClelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Andy S. responded

Great job as always !!

Sep 09, 2024 -

Honda of Columbia responded

Thank you for choosing Honda of Columbia! We’re thrilled to hear that our service continues to meet your high standards. We’re glad that Preston Locklear and our team could keep you informed and ensure everything is done right. Your satisfaction is our top priority, and we’re grateful for your continued trust in us.

August 30, 2024

Great fast service. Very friendly and thorough. Kept me informed as the service progressed. Nice place to wait as work is being done. More

by SharonSkv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Medwyn McClelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayodele Arotile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Honda of Columbia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our fast service, friendly staff, and thorough updates. We’re also glad you enjoyed the waiting area. We look forward to assisting you again in the future!

August 29, 2024

Always excellent service. I’ve been a customer since 2007. Medwyn did a great job. He explained what needs to be done the next time I need to take my car for service. Grea More

by Goodboy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Medwyn McClelland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Columbia responded

Thank you so much for your continued trust in Honda of Columbia since 2007! We’re thrilled to hear that Medwyn provided excellent service and clearly explained your future service needs. We’re committed to maintaining the high standards that have earned your loyalty over the years. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to seeing you at your next visit!

August 28, 2024

The service was excellent. The gentleman who helped me was covering for absent employee with wife having baby I was in and out within hour and half! More

by marycurlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Foate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Columbia responded

Thank you for your kind words! We’re glad to hear that you had an excellent experience despite the unexpected staffing change. Our team works hard to ensure efficient and high-quality service, and it’s great to know we were able to get you in and out in a timely manner. If you need any further assistance or have questions, please feel free to reach out. We look forward to serving you again!

July 27, 2024

Always helpful staff here. I feel comfortable asking questions and they answer. Place is clean and fast service most of the time. They provide shuttle service which is very hel More

by Shell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Honda of Columbia responded

Thank you for your feedback and for choosing us! We’re glad to hear you find our staff helpful and appreciate the shuttle service. We apologize for the inconvenience with the grease marks and will discuss this with the appropriate employees. Thank you for bringing it to our attention!

July 22, 2024

The staff and service were excellent and fast. Will definitely be going back for future service. More

by slw0985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Honda of Columbia responded

We’re delighted to hear that you had an excellent and fast service experience. Thank you for your trust in us, and we look forward to serving you again!

July 17, 2024

My advisor Nicholas Kelly made all the difference in the service of my car. He was genuinely friendly and took his time to explain and answer my questions. I feel confident that my car was fixed More

by eve r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Honda of Columbia responded

Thank you for sharing your positive experience! We’re delighted to hear that Nicholas Kelly made such a difference in the service of your car. His genuine friendliness and thorough explanations are exactly what we strive for. We’ll be sure to pass along your kind words to Nicholas and the team!

July 12, 2024

Don Engel always takes care of me and my car every time I take my Honda HR-V for service. He is very knowledgeable and gives an update of how long it will take to fix my car. He always answers my text righ More

by Goodboy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Engel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Honda of Columbia responded

Thank you for your kind words! We're delighted to hear that Don consistently provides excellent service and timely updates for your Honda HR-V. We appreciate your recommendation and look forward to continuing to take care of you and your vehicle!

July 05, 2024

Great service, and I feel like Austin really takes an interest in doing things right and having the best service experience. More

by Mathmom37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Honda of Columbia responded

It sounds like Austin provided you with excellent service! We're glad to hear that you felt he took a genuine interest in ensuring your service experience was top-notch. If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. We're here to help!

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