Honda of Cleveland - Service Center

Oil change....tires rotated Always willing to help.....no matter what! Friendly and will call you to make sure you are happy! Also service department does a great job! Always willing to help.....no matter what! Friendly and will call you to make sure you are happy! Also service department does a great job! More

Initial Oil Change This was a quick oil change and tire rotation. We dropped off the car and within a short time, it was ready. We are always very pleased with this se This was a quick oil change and tire rotation. We dropped off the car and within a short time, it was ready. We are always very pleased with this service department. More

Never had better service Popped my tires on the highway and was in a pretty difficult situation. Thankfully there was the Honda dealership off to the side of the exit, and the Popped my tires on the highway and was in a pretty difficult situation. Thankfully there was the Honda dealership off to the side of the exit, and they changed my tires and were some of the most helpful people ever. Will, Damian, and Matt were fantastic and would recommend this dealership to anyone. I would have been in Deep trouble if it weren't for them More

oil ,filter,rotate tires,engine filter,pollen filter,balance ] bought car new in JAN. 2009. They have serviced my car ever since. They always check to make sure everything is o.k. That is important ] bought car new in JAN. 2009. They have serviced my car ever since. They always check to make sure everything is o.k. That is important to me since I am a widow and have no one to depend on to check my car. Honda has always treated me with Respect and answered my Questions that I ask. More

Oil change tire rotation Honda of Cleveland is the best. If you have never dealt with the service department you don't know what you're missing. I have always dealt with Greg Honda of Cleveland is the best. If you have never dealt with the service department you don't know what you're missing. I have always dealt with Greg Lee he is the most amazing service writer I have ever been to. He does whatever he can to answer any questions you could throw at him. He does not walk away from you until he is sure you are completely satisfied. Greg Lee should be the trainer for customer relations. Keep him there More

Exceptional service We've had Hondas for over 20 years and have always had service done at Honda of Cleveland. It's easy to schedule an appointment and to check my car i We've had Hondas for over 20 years and have always had service done at Honda of Cleveland. It's easy to schedule an appointment and to check my car in upon arrival. The work is done efficiently and thoroughly, and my car is parked in a nearby space when the work on my car is finished. More

A++ Customer Service Absolutely the best customer service I've ever encountered!! Speedy check-in and a cozy waiting area with complimentary snacks, soda and coffee. Nice Absolutely the best customer service I've ever encountered!! Speedy check-in and a cozy waiting area with complimentary snacks, soda and coffee. Nice gentleman periodically checked on myself and others who were waiting. Wonderful experience! More

Unexpected Repair on new 2016 Pilot Elite Roger and the rest of the Service group have always been knowledgeable and very customer customer focused. We encountered unexpected problems with ou Roger and the rest of the Service group have always been knowledgeable and very customer customer focused. We encountered unexpected problems with our new Pilot and they explained use what needed to be done, the causes and told us how to contact American Honda.. More

maint on civic when I'm walked in service man was there to greet me with a smile and another guy was there to put protective covers in my car when I'm walked in service man was there to greet me with a smile and another guy was there to put protective covers in my car More

Service Dept The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! The service dept went above and beyond. They made sure I had a rental vehicle and that my warranty was in effect! Very personal service!! More