Honda of Cleveland - Service Center

Fast and friendly service! I left my car for service and Mark promptly called with what they found and what it would cost. The service was completed in a timely manner. Excell I left my car for service and Mark promptly called with what they found and what it would cost. The service was completed in a timely manner. Excellent customer service. More

Quick, Friendly, Professional Service I went in for an airbag recall and added on a 4 wheel alignment. All of the staff were friendly and eager to help. Mark Duncan friendly, and very ef I went in for an airbag recall and added on a 4 wheel alignment. All of the staff were friendly and eager to help. Mark Duncan friendly, and very efficiently processed all of my paperwork. The work was completed in a reasonable amount of time. When the work on my van was complete I inquired about doing an alignment on my other vehicle. They were able to do the alignment and have the car back to me in about 30 minutes. I typically do a lot of my own work on my vehicles. If I need to take them to professionals, this is where I will go. The prices reasonable, all of the staff, especially Mark, was friendly and eager to help, and the work was done quickly. More

Great Customer Service Honda of Cleveland has great customer service. I went for a service appointment and Mark Duncan is always friendly, helpful, and answers my inquiring Honda of Cleveland has great customer service. I went for a service appointment and Mark Duncan is always friendly, helpful, and answers my inquiring questions in complete detail. Thanks for the great service and excellent employee. More

Great Customer Service Honda of Cleveland made sure that my experience was nothing short of amazing! Mark Duncan immediately helped me as soon as I walked through the servic Honda of Cleveland made sure that my experience was nothing short of amazing! Mark Duncan immediately helped me as soon as I walked through the service door! Mark was extremely helpful. He understood that I didn't want to spend all day at the service station and immediately helped me get everything taken care of. He had Kendra shuttle me back to work where her and I conversed. She was extremely nice and professional. They made me feel as if they cared about my time and their service to my vehicle! Most definitely will be taking my vehicle back to them in the future! Thanks for the help! More

HRV scheduled maintanence fast service, personable staff, knowledgeable technicians, our GO-TO dealership. Bob Lawson has guided us through the purchase of 3 Honda's from this fast service, personable staff, knowledgeable technicians, our GO-TO dealership. Bob Lawson has guided us through the purchase of 3 Honda's from this dealership and has become our liason with Honda of Cleveland, always courteous, never too busy to answer a question or to take the time to see that our service visits are completely satisfactory. More

Worth it! Kind, friendly and fast service. Exceptional experience. It would be my pleasure to tell family and friends to deal with Honda of Cleveland and there Kind, friendly and fast service. Exceptional experience. It would be my pleasure to tell family and friends to deal with Honda of Cleveland and there staff. More

Great Service Department! We recently moved to Chattanooga from out of state. After a horrible experience at the Honda dealership in Chattanooga (Economy Honda), we tried trie We recently moved to Chattanooga from out of state. After a horrible experience at the Honda dealership in Chattanooga (Economy Honda), we tried tried Honda of Cleveland. We have had maintenance and repairs done at this location several times and have been very pleased with the service. The service team seems to be very friendly, professional and keeps you updated while waiting for work to be done. They also seem to do quality work in less time than other dealerships we have used in the past. William Oltz was a pleasure to work with our last two visits. He was very pleasant and professional. We will continue to drive further to Honda of Cleveland and will recommend others in the Chattanooga area to do the same. It is well worth the drive. More

Job Well Done Did the work in the amount of time estimated. Very friendly staff. Provided a nice area for me to wait while the service was being performed. Did the work in the amount of time estimated. Very friendly staff. Provided a nice area for me to wait while the service was being performed. More

Oil change and tire rotation. As always exceptional. Fast efficient, comfortable surroundings, pleasant people, quality work. Enjoyed the coffee and wait area. Brought car to me As always exceptional. Fast efficient, comfortable surroundings, pleasant people, quality work. Enjoyed the coffee and wait area. Brought car to me when they noticed my cane. More

Truly exceptional! I called my service advisor Mark Duncan for my regular oil change and was advised a warranty issue could be resolved for our 2014 CRV that had engine I called my service advisor Mark Duncan for my regular oil change and was advised a warranty issue could be resolved for our 2014 CRV that had engine start up rattle caused by the VTC actuator for some time. Because of the length of time required, Mark was kind enough to arrange a rental for us so my wife would have transportation. On my return, they had found that possibly it may not have fixed the problem and were concerned enough to keep the vehicle to run checks on it just in case. Mark and his boss Brandon wanted to be certain it was, in fact, perfect. I can't say enough about the caring, professional service and their dedication to providing a positive customer service experience. It is so rare to find someone so attentive and concerned with complete customer satisfaction. Mark is truly a "five star" asset for this dealership, Honda, and any customer he deals with! More