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Honda of Cleveland - Service Center

Cleveland , TN

4.9
668 Reviews

668 Reviews of Honda of Cleveland - Service Center

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May 30, 2016

Outstanding Service department is always friendly and professional.. Mark is at the top of his game!!! This man always goes above and blind to make your service e More

by Goode01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016 -

Honda of Cleveland responded

Thank you for the kind words!

May 29, 2016

Great experience I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry abou More

by Hondajan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016 -

Honda of Cleveland responded

Thank you for the positive feedback, we appreciate your loyalty to Honda Cleveland.

May 28, 2016

Hospitable Transitioning into life as a widow isn't easy, but learning to deal with car maintenance for the first time in my life is made easier by the friendly More

by Vicki Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2016 -

Honda of Cleveland responded

First of all, we are sorry for your loss! Thank you for allowing us an opportunity to help make this transition better for you and for sharing your experience with everyone.

May 25, 2016

Love my honda! Made my online appointment..received my confirmation..sent me reminders....brought my Honda to the dealership...welcomed and offered snack and drinks More

by Teamkeown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the detailed positive feedback!

May 25, 2016

"Friendly Dealership" Honda of Cleveland is the best dealership in the Chattanooga area. The service department is always on time and courteous. If you are looking for a fr More

by BCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

May 24, 2016

Great Service and Warranty Repair The service and warranty work coordinated by both Greg Lee and Roger Russell on my 2011 Honda CRV was excellent. Not only did they coordinate the More

by jamesdfrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
May 26, 2016 -

Honda of Cleveland responded

Thank you Jim for the positive feedback!

May 24, 2016

Service and Sales Department I want to thank James Matthews (my sales rep) and William Oltz (my service rep). They always make me feel VIP. I couldn't ask for better service from More

by Mrsrstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Awesome, we are very happy that you look forward to seeing us! Seriously, thanks for your loyalty and the kind words!

May 24, 2016

EXCELLENT SERVICE DEPARTMENT Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and bu More

by SandraC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the kind words and for your loyalty to Honda Cleveland!

May 24, 2016

Helpful and Prompt The folks at Honda of Cleveland's Service Department are always helpful and knowledgable. On my last visit, I was pressed for time, and the service ag More

by Lisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you Lisa for the kind words!

May 24, 2016

1st oil change This was my first service for an oil change. Everyone was very helpful and friendly. My kids enjoyed the juices and snacks in the waiting area. Thank More

by ashleyfine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Joslin, Brandon Perry
May 26, 2016 -

Honda of Cleveland responded

Thank you Ashley for trusting us with your service needs and for sharing your experience!

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