Honda of Cleveland - Service Center

Great Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! More

Service We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whe We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whether it is a simple oil change or something major, Mark has always gone above and beyond to have our needs addressed and taken care. Thank you, Mark for always taking good care of us. Kim & Terry Rainwater More

Service My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and somet My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and something to drink and was able to sit in a very comfortable waiting area with a TV and magazines. The guys were SUPER friendly and very courteous. I was not there very long and the entire experience was great. It would have been perfect if the dealer had a car wash and I could have gotten the car cleaned. Gregory Lee was very helpful and friendly. Makes needing to get the car service a welcomed chore!! :) Thanks! More

Outstanding Service department is always friendly and professional.. Mark is at the top of his game!!! This man always goes above and blind to make your service e Service department is always friendly and professional.. Mark is at the top of his game!!! This man always goes above and blind to make your service experience out of this world! More

Outstanding We recently purchased a 2016 Pilot and took it in for the first service. Mark Duncan was the service advisor and he did a great job. This dealership, We recently purchased a 2016 Pilot and took it in for the first service. Mark Duncan was the service advisor and he did a great job. This dealership, both sales and service, give outstanding customer service, and I highly recommend it. Also, they give great prices on new cars! More

Best Service Department Ever!!! Mark Duncan, Service Advisor, at Honda of Cleveland, has went over and beyond any expectations I've had!!! He makes sure you car is more than taken ca Mark Duncan, Service Advisor, at Honda of Cleveland, has went over and beyond any expectations I've had!!! He makes sure you car is more than taken care of and his customer service professionalism is top-notch!!! Thanks Mark for always going over and beyond!!!! Sincerely, Holly Miller Extremely Satisfied Customer More

Oil change and new tires Every time I come here it is just a great experience, and it helps that I know who is working on my vehichle. Mark Duncan is always just the biggest h Every time I come here it is just a great experience, and it helps that I know who is working on my vehichle. Mark Duncan is always just the biggest help and he always makes me feel right at home. More

Small repair on brand new car Honda of Cleveland has the most courteous staff and an excellent service department. Everyone in every department is so helpful and is always all smil Honda of Cleveland has the most courteous staff and an excellent service department. Everyone in every department is so helpful and is always all smiles and ready to assist with any questions or requests. Mark Duncan took very good care of me today and I would recommend him to anyone. Very pleased so far with the both the purchase and service of my new Civic from Honda of Cleveland. More

Great experience I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry abou I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry about having a way to work 😀 The work was done in a timely manner and he was very patient and friendly throughout all my questions and concerns! More

Hospitable Transitioning into life as a widow isn't easy, but learning to deal with car maintenance for the first time in my life is made easier by the friendly Transitioning into life as a widow isn't easy, but learning to deal with car maintenance for the first time in my life is made easier by the friendly and hospitable employees at Honda of Cleveland. They go out of their way to be friendly and provide every comfort possible while waiting for routine maintenance. The savings I enjoyed from the emailed coupon made it a much happier experience as well. :-) More