Honda of Cleveland - Service Center

Continuing top-notch service Responding to a Honda auto service code, I made the appointment. As always, greeted promptly, good explanation received and the work was then done mo Responding to a Honda auto service code, I made the appointment. As always, greeted promptly, good explanation received and the work was then done more rapidly than I had imagined. More

Pleasant Service experience ! Have two Honda's bought here and anytime we have service or very seldom a problem, Mark Duncan has always been very professional and gets the problem Have two Honda's bought here and anytime we have service or very seldom a problem, Mark Duncan has always been very professional and gets the problem solved ! The buying experience was Great working with John Davis. But Mark is the one who works with us to keep us happy ,when we have service or problems. Could not ask for a better place or team to do business with. More

In and out with quickness and professionalism. I have never been dissatisfied with HOC sales or service. I tell all of my family and friends to buy here. They have the best deals around our area I have never been dissatisfied with HOC sales or service. I tell all of my family and friends to buy here. They have the best deals around our area and treat you like family. More

Service We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whe We are very appreciative of the customer service & professionalism we have received from Mark Duncan when we have taken our Pilot in for service. Whether it is a simple oil change or something major, Mark has always gone above and beyond to have our needs addressed and taken care. Thank you, Mark for always taking good care of us. Kim & Terry Rainwater More

Great Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! Service was great. Prompt and efficient . I have been to other dealerships and this has been my best experience . Thank a lot Honda of Cleveland !! More

Service My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and somet My appointment was for 7:30 and I arrived at 7:25. At exactly 7:30 someone greeted me and took my car. Once inside, I was offered a muffin and something to drink and was able to sit in a very comfortable waiting area with a TV and magazines. The guys were SUPER friendly and very courteous. I was not there very long and the entire experience was great. It would have been perfect if the dealer had a car wash and I could have gotten the car cleaned. Gregory Lee was very helpful and friendly. Makes needing to get the car service a welcomed chore!! :) Thanks! More

Outstanding We recently purchased a 2016 Pilot and took it in for the first service. Mark Duncan was the service advisor and he did a great job. This dealership, We recently purchased a 2016 Pilot and took it in for the first service. Mark Duncan was the service advisor and he did a great job. This dealership, both sales and service, give outstanding customer service, and I highly recommend it. Also, they give great prices on new cars! More

Oil change and new tires Every time I come here it is just a great experience, and it helps that I know who is working on my vehichle. Mark Duncan is always just the biggest h Every time I come here it is just a great experience, and it helps that I know who is working on my vehichle. Mark Duncan is always just the biggest help and he always makes me feel right at home. More

Small repair on brand new car Honda of Cleveland has the most courteous staff and an excellent service department. Everyone in every department is so helpful and is always all smil Honda of Cleveland has the most courteous staff and an excellent service department. Everyone in every department is so helpful and is always all smiles and ready to assist with any questions or requests. Mark Duncan took very good care of me today and I would recommend him to anyone. Very pleased so far with the both the purchase and service of my new Civic from Honda of Cleveland. More

Best Service Department Ever!!! Mark Duncan, Service Advisor, at Honda of Cleveland, has went over and beyond any expectations I've had!!! He makes sure you car is more than taken ca Mark Duncan, Service Advisor, at Honda of Cleveland, has went over and beyond any expectations I've had!!! He makes sure you car is more than taken care of and his customer service professionalism is top-notch!!! Thanks Mark for always going over and beyond!!!! Sincerely, Holly Miller Extremely Satisfied Customer More