Honda of Cleveland - Service Center

Best service crew ever! Why would I recommend this dealership, they go above and beyond to see that you are well taken care of. Mark Duncan greets you at the door with a warm Why would I recommend this dealership, they go above and beyond to see that you are well taken care of. Mark Duncan greets you at the door with a warm welcome and listens to what you need done. He is very helpful and explains to me what they have done and when I leave the dealership I am confidant in the work they have done. My 2010 Odyssey has over 150,000 miles on it and it is in top notch condition because they help me keep it that away. I have been to other dealerships in my life but have never felt like they want to be sure I am taken care of. This dealership is unlike any that I have been to. I can't say enough at how well they treat you and see you are satisfied with everything they do for you. More

Excellent in everything Mark Duncan and William Oltz did an excellent job and made sure my car had all the things that needed to be done. They also made sure I was aware of a Mark Duncan and William Oltz did an excellent job and made sure my car had all the things that needed to be done. They also made sure I was aware of all the maintenance I need to do on my car More

Helpful, Friendly Staff and Excellent Service, as always! Honda of Cleveland always does an excellent job! The entire staff is very friendly and helpful, and the service is always great! I would highly reco Honda of Cleveland always does an excellent job! The entire staff is very friendly and helpful, and the service is always great! I would highly recommend them for everything from a simple oil change to more extensive car repair. More

Review It was great service from the workers that were helping me with my needed services. They were very nice and helpful. Mark Duncan himself made my time It was great service from the workers that were helping me with my needed services. They were very nice and helpful. Mark Duncan himself made my time there well and he is a great worker for Honda. More

Excellent service! The staff at Honda of Cleveland have always been exceptionally courteous to me and have always seemed to put my best interest first. Thank you for alw The staff at Honda of Cleveland have always been exceptionally courteous to me and have always seemed to put my best interest first. Thank you for always going above and beyond! More

Awesome service Mark Duncan is so awesome. I sent my daughter there for a oil change and service. Mark made her feel a home. He was very helpful to her. She absolutel Mark Duncan is so awesome. I sent my daughter there for a oil change and service. Mark made her feel a home. He was very helpful to her. She absolutely love her experience. I would recommend Mark anytime to any one. As a parent we want the best for are children. She felt like he understood her questions and concerns. Thanks Honda and Mark Duncan. We will be back. More

Outstanding Customer Service Last week i had my truck serviced at Honda of Cleveland. Met a service assistant by the name of Mark Duncan. Not only was my truck serviced and clean. Last week i had my truck serviced at Honda of Cleveland. Met a service assistant by the name of Mark Duncan. Not only was my truck serviced and clean.Honda of Cleveland along with Mr. Duncan restored my faith in customer service. Mr. Duncan is an asset to Honda of Cleveland and the Bradley County. Keep up the good work! More

aways willing to go above what is expected had an issue not Honda related ,but new Pilot was going to be out of service for two days. Mark Duncan our service expert and John Davis sales manager had an issue not Honda related ,but new Pilot was going to be out of service for two days. Mark Duncan our service expert and John Davis sales manager got us a company car in a few minutes , and we were on our way. No questions ask, no going to someone to see what to do ! Just took care of us. Just a great place to do business. More

Professional service Mark has always been very polite, professional and helpful. The service is handled in a timely manner and the waiting area is comfortable. I have had Mark has always been very polite, professional and helpful. The service is handled in a timely manner and the waiting area is comfortable. I have had bad experiences with other dealers but so far HOC had been great to work with. More

Superior Service I have used Honda of Cleveland in the past for service work on my civic. I decided to use them for an oil change on my Toyota Sienna. From the moment I have used Honda of Cleveland in the past for service work on my civic. I decided to use them for an oil change on my Toyota Sienna. From the moment that I walked in, Mark and Will made me feel right at home. I was there for less than an hour and I was back on the road. I have used other dealerships and lube shops in the past, but the service and prices at Honda beat everyone by a long shot! More