Honda of Cleveland - Service Center

Service dept Will Oltz and Mark Duncan are amazing! Very helpful and they go the extra mile to help! I will forever be grateful for all you done guys Will Oltz and Mark Duncan are amazing! Very helpful and they go the extra mile to help! I will forever be grateful for all you done guys More

Always Top Notch Service Mark has always gone above and beyond in helping us with our service. We had our Pilot serviced and it turns out the part was "possibly" under warrant Mark has always gone above and beyond in helping us with our service. We had our Pilot serviced and it turns out the part was "possibly" under warranty. Mark went after it like a dog on a bone to ensure that the part was indeed covered and saved us a lot of money. Thanks, buddy! More

Servide Had a wonderful experience with Mark Duncan during my visit to Honda yesterday. He was kind and considerate and took the extra time needed to explain Had a wonderful experience with Mark Duncan during my visit to Honda yesterday. He was kind and considerate and took the extra time needed to explain to me (in ways I could understand) :) what was happening with my car More

THANKS! Mark Duncan and Will Oltz were very professional, and courteous during my recent visit to the Honda of Cleveland Dealership. I was greeted immediately Mark Duncan and Will Oltz were very professional, and courteous during my recent visit to the Honda of Cleveland Dealership. I was greeted immediately and my concerns were addressed in a very timely matter. The quality of the Service Department was a major priority for me when I decided to purchase a new automobile. Thanks!. More

Great Service at Honda of Cleveland I had a oil change while still under warranty. My service was quick, comprehensive and pleasant. I like the quick appointment access through online o I had a oil change while still under warranty. My service was quick, comprehensive and pleasant. I like the quick appointment access through online or using the Business card. It is appreciated when you are a busy customer. Thanks for having good people like Will Oltz. More

Mark & Will are the best. Mark and Will seriously go above and beyond to make sure service is perfect. Besides covering all the standard technical stuff, they also make sure th Mark and Will seriously go above and beyond to make sure service is perfect. Besides covering all the standard technical stuff, they also make sure that I understand everything (they usually answer my questions before I can even ask) and that I am comfortable when I leave with my vehicle. They make it easy to get in, out, and on with my day. More

Friendly very friendly and helpful explaining what they done and what might need to be done in the future.love having snacks while waiting every thing done in very friendly and helpful explaining what they done and what might need to be done in the future.love having snacks while waiting every thing done in a timely manner More

Excellent Service We took my mom's Honda to Honda of Cleveland (TN) and had the best service! The staff were extremely helpful and explained all the details to my mom. We took my mom's Honda to Honda of Cleveland (TN) and had the best service! The staff were extremely helpful and explained all the details to my mom. They have a driver that took us to a local café while they worked on her car. All the work was completed in a short amount of time and they gave my mom a discount on the total bill. We were so impressed with the service at Honda of Cleveland that I'm considering a Honda for my next car! More

Great service! Mark Duncan always provides excellent service and promptness any time I call or come by. I really appreciate how this dealer has treated me over the y Mark Duncan always provides excellent service and promptness any time I call or come by. I really appreciate how this dealer has treated me over the years. A+ More

Meets my expectations Mark is always pleasant to work with and quick to respond. Overall, he is an excellent service advisor. Since we've had the car, only the Honda servic Mark is always pleasant to work with and quick to respond. Overall, he is an excellent service advisor. Since we've had the car, only the Honda service crew at Honda of Cleveland has worked on our car, and Mark has taken great care of us. More