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Honda of Cleveland - Service Center

Cleveland , TN

4.9
668 Reviews

668 Reviews of Honda of Cleveland - Service Center

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August 16, 2016

It was a great experience. We had a great and easy service job performed on our Honda last week. I always use Mark Duncan as our service manager. He insures that we get everyt More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Honda of Cleveland responded

Thank you for the kind words and for sharing your experience!

August 16, 2016

Always good service Mark's ability to make his customers comfortable and trusting of his advice is a special talent. I have no complaints about my service visits. More

by Crass, Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

August 15, 2016

Awesome employees I love Honda of Cleveland! Every time I go to get my car serviced all of the employees are so friendly and helpful. William was especially awesome las More

by Tarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Honda of Cleveland responded

Thank you Tarver for sharing your experience and your loyalty to Honda Cleveland!

August 15, 2016

Friendly, helpful, and knew everything I needed to know I have gone to Honda for my service on our 4 vehicles for many years now, and it seems as if they have improved even more. Mark Duncan is so very nic More

by crv,juju47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shain Hamby
Aug 15, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

August 15, 2016

Fast, friendly, great service! Every time I come to Honda of Cleveland I have a great experience! Everyone is so friendly and they helped me with all my questions and needs. Fast se More

by Michaela11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for sharing your experience!

August 12, 2016

Service Mark my service manager was actually sick but stayed and made sure I was taken care of and that is rare in today's society . More

by Rog10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2016 -

Honda of Cleveland responded

Thank you for the 5-star review!

August 12, 2016

Great service I have had great service in my vehicle. Mr. Lee is exceptional great employee. He always has smile on face, friendly, and listens to customer. He is t More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Aug 12, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and for your loyalty to Honda Cleveland!

August 12, 2016

Courteous and helpful I needed a key as I had bought a used Accord without one key. My oil change and checkout plus making of a key was finished well within an hour's time More

by Crybaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee, Travis Capehart
Aug 12, 2016 -

Honda of Cleveland responded

Thank you for sharing!

August 11, 2016

Excellent service I bought a 2008 Honda Civic SI brand new back in 2008. Since then I have always brought my car in for whatever work needed done. Mark has always been More

by David Robins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2016 -

Honda of Cleveland responded

Thank you David for your loyalty and the 5-star review!

August 08, 2016

Awesome place! These people are the best. I have been to the lot of places for my oil change, but these are by far the best. The staff is super friendly and works w More

by Dalton Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the recommendations!

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