Honda of Cleveland - Service Center

Awesome I have always enjoyed visiting the Honda dealership because they are courteous,kind and get me through in a very short time.I will continue to recomme I have always enjoyed visiting the Honda dealership because they are courteous,kind and get me through in a very short time.I will continue to recommend Honda to my friends who will be buying new cars or used cars. More

Awesome I came into the service department with a tire pressure light on, and Mark had my car looked at right away. He got the hole patched in less than ten m I came into the service department with a tire pressure light on, and Mark had my car looked at right away. He got the hole patched in less than ten minutes at no charge! More

90000 Service Today I had my 2012 Camry in for a 90,000 service, new tires, etc. The Toyota dealership (where I purchased the vehicle) is 1 mile away; however, I go Today I had my 2012 Camry in for a 90,000 service, new tires, etc. The Toyota dealership (where I purchased the vehicle) is 1 mile away; however, I go to Honda of Cleveland instead for their professional and courteous service. More

ALWAYS TAKE CARE OF ME! I had a flat tire due to a large piece of metal on the road. After calling my husband and AAA, I called Honda of Cleveland. Mark Duncan had priced me I had a flat tire due to a large piece of metal on the road. After calling my husband and AAA, I called Honda of Cleveland. Mark Duncan had priced me a set of Michelin Tires just the week before. When I told him what had happened, he checked and they only had 3 of the tires I needed in stock. He told me that he would send someone to pick up the 4th tire. By the time AAA came and changed my tire and I drove to Honda of Cleveland, Mark had all four tires and took our Pilot in immediately. The service department is just one of the reasons that we continue to return to Honda of Cleveland. More

Satisfied Customer They did the work as quickly as possible and were very courteous. We have to travel 70 mi to the dealership so they went the extra mile for us. They did the work as quickly as possible and were very courteous. We have to travel 70 mi to the dealership so they went the extra mile for us. More

all went as promised recall on air bag inflater was on time as promised and the estimated time was very close to what i was told it would take. recall on air bag inflater was on time as promised and the estimated time was very close to what i was told it would take. More

Air bag recall Mark Duncan ordered n replaced air bag in my CRV. In and out quickly. I am always treated professionally and respectfully and appreciate them updating Mark Duncan ordered n replaced air bag in my CRV. In and out quickly. I am always treated professionally and respectfully and appreciate them updating me on the progress and time required to address the issue. Mark and the service department go out of their way to be accommodating. More

They always make me feel welcome. I have tried all of the quickie lube place in the past but I keep coming back to Honda of Cleveland and that is where I am staying from now on. No ot I have tried all of the quickie lube place in the past but I keep coming back to Honda of Cleveland and that is where I am staying from now on. No other place makes me feel more welcome than Mark Duncan and the other guys in the service department at Honda of Cleveland. I purchased this car in Mississippi before I even moved to Tennessee and they treat me like I just rolled it off the lot yesterday. I believe that they are actually happy and sincere when they say they are thankful for my business. I get in and out just as fast as anywhere else and they have free snacks and drinks. 204,000 miles on my 2005 Honda Accord and it still runs flawless. I would do more than five stars but I couldn't. All of these guys are great to work with. More

"First Class Experience" I've been dealing with Mark for the past (2) years and every time I go in to have my pilot serviced Mark is always there to great me at the door. He g I've been dealing with Mark for the past (2) years and every time I go in to have my pilot serviced Mark is always there to great me at the door. He goes out of his way to make his customers happy and satisfied with there service. I would recommend all to this dealership for service and ask for Mark Duncan!!!!!!!!!! More

The dealership personnel were friendly and helpful The service advisor was very helpful and explained the procedures in detail. The invoice breakdown was concise and complete. The waiting area was we The service advisor was very helpful and explained the procedures in detail. The invoice breakdown was concise and complete. The waiting area was well lighted and comfortable. More