Back

Honda of Cleveland - Service Center

Cleveland , TN

4.9
668 Reviews

668 Reviews of Honda of Cleveland - Service Center

Sort by
September 02, 2016

First Visit Bought new car for wife and side molding needed to be added. Work was completed in less time than expected and I was introduced to each member of thei More

by Gary M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee, Shain Hamby
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the 5-star review and for sharing your experience!

September 02, 2016

Service The staff is always friendly and courteous and on top of their game. The are informative and strive to give the best customer service. Thanks Honda of More

by presstam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for our loyalty!

September 01, 2016

Car services and warranty We had an issue with one of the guys in finance about our cars warranty and Greg Lee came out and assisted the issue, turned the situation around, and More

by Laceysmith382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Sep 02, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience!

September 01, 2016

Warranty issues Greg Lee was very helpful an help us take care of the warranty issues an get the service work done by the next day he was very friendly a very informa More

by Dwaine 1014
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the kind words and 5-star review!

September 01, 2016

Regular service Mark Duncan has always taken great care of us in getting our vehicle serviced. We appreciate the service we get from Honda of Cleveland. Thank You M More

by kimrainh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and the kind words!

August 31, 2016

Service Appt. Scheduled service for couple of items. Arrived early and all service was completed prior to allotted time. Always receive first class service at Hon More

by saw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for your loyalty and the kind words!

August 30, 2016

Air bag recall Arrived 15 min early , car taken right in, nice break area, 1- 1 1/2 hour job, done in 45 min. A job well done!!!! Thank you Mark Duncan & "crew"!!!! More

by Phil from Murphy, N.C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the 5-star review!

August 27, 2016

Great Greg Lee was excellent and took very good care of me. I had my 2015 CRV serviced and it was done in a timely and efficient manner. Thanks to Greg fo More

by Desmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Aug 29, 2016 -

Honda of Cleveland responded

Thank you Desmond for sharing your experience, Honda Cleveland appreciates the opportunity!

August 26, 2016

Recall service Mark Duncan and the staff did an outstanding job handling the air bag recall. It could not have been an easy task considering the size of the recall. More

by Wes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Honda of Cleveland responded

Thank you Wesley for the kind words and for sharing your experience!

August 26, 2016

Recall Service Mr. Mark Duncan was excellent at getting my recall repair scheduled and completed. Mr. Duncan was by far the most friendly and helpful of any service More

by rmsconar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joshua Aly
Aug 26, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the kind words!

...
54
...