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Honda of Cleveland - Service Center

Cleveland , TN

4.9
668 Reviews

668 Reviews of Honda of Cleveland - Service Center

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September 28, 2016

EXPERT SERVICE As the saying goes, anyone can sell you a car, but it is the service department who has got to keep you happy for the next 4 or 5 years. Mark Duncan More

by Bentley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Davis
Sep 29, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the recommendations!

September 28, 2016

Very professional friendly service Very professional service dept. They were very quick and friendly. Helped with a new key without any issues. Will be back and recommend to others. More

by Meaghan Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and the recommendations!

Sep 29, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the 5-star review!

September 27, 2016

Great Service Exceptional service since 1987. Purchased Civic from another dealer and was going to have a key programmed. Was informed of other problems which I h More

by finemedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
Sep 28, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for the kind words!

September 26, 2016

Great service Awesome group of men! They was very helpful and friendly. Told me everything I needed to know and was really well mannered. I will send everyone their More

by Kayavery13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe oltz
Sep 28, 2016 -

Honda of Cleveland responded

Thank you for the recommendations and for sharing your experiences!

September 25, 2016

Exceptional, best service ever from any dealership Matched estimate from another car repair, provided transportation for me since my car had to be kept all day. Did everything and more to make visit as More

by Anniepark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the 5-star review!

September 23, 2016

Always great service!!! I have been a Honda owner for over 12 years, always fast and professional service received at Honda of Cleveland. My last visit was for an oil chang More

by Pilot 04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and the kind words!

September 23, 2016

Best Service All Around! We purchased my 2016 Honda Civic from HOC in January and from day 1 they have gone above and beyond to take the best care of us. Their sales and servi More

by Dewaun0531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lawson, Greg Lee, Shain Hamby
Sep 28, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for sharing your experiences!

September 22, 2016

Great Service I received friendly and professional service every time I come. They treat you like you are part of their family. The gentleman that provides the shu More

by my-review
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

September 22, 2016

Professionalism and Southern Hospitality At Its Best After driving cross country 2,000 miles in our '07 Honda Odyssey from Nevada to our new home in Tennessee, it was time for an oil change and an overal More

by Aman Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2016 -

Honda of Cleveland responded

Welcome to the Cleveland area and thank you for giving us an opportunity to be the dealership you can trust to take care of all your automotive needs. Thank you for sharing your experience!

September 21, 2016

From Purchase to Service have all been excellent. I have never called to set up an appointment for service but what they did not work with my schedule. I am sure all employees are good but the attent More

by Honkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2016 -

Honda of Cleveland responded

Thank you for the kind words and the 5-star review!

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