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668 Reviews of Honda of Cleveland - Service Center
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January 26, 2017
Fantastic Service Every Time! We have leased two and purchased one Odyssey van from Honda of Cleveland after having a nightmare experience with a pre-owned van of a different make. We have leased two and purchased one Odyssey van from Honda of Cleveland after having a nightmare experience with a pre-owned van of a different make. Our interaction with this Honda dealer goes back more than a decade and the way they handle customer service has kept us coming back. We have never had service on our Honda vehicles from anywhere other than this dealership. My van is in now for a warranty issue and Mark fixed me up with a loaner car to ease the hardship on our family. They go above and beyond and take care of their customers. I've never had to return a vehicle for shoddy service while having had a previous experience with having my van towed back to the dealership twice because the proper amount of transmission fluid wasn't put back into it after a service visit. It's great to have a dealership that keeps you connected to the service advisor that knows you and your vehicle. I would recommend them above every other dealership we have dealt with. More
by Joylita
January 26, 2017
Outstanding customer service. Greg, Dan, Scottie and the rest were honest, courteous, professional and exceeded my expectations. I am so satisfied that I am bringing my vehicle ba Greg, Dan, Scottie and the rest were honest, courteous, professional and exceeded my expectations. I am so satisfied that I am bringing my vehicle back for future service. You should commend them. My work was done quickly just as they said and the offer to help w my transportation to work and the feeling that they care made this my best vehicle repair in 20 years. More
by Ksgumby
January 17, 2017
Warranty work Excellent service. Very prompt. Very nice folks. Thank you...will refer to my friends and family. Also a extra thank you for being pet friendly. Bot Excellent service. Very prompt. Very nice folks. Thank you...will refer to my friends and family. Also a extra thank you for being pet friendly. Both my basset hounds loved the experience too. More
by Troyjones
January 13, 2017
Excellent Service I use these guys to service all my vehicles. They are always very welcoming, helpful, friendly, and prompt. Would not go anywhere else for services. I use these guys to service all my vehicles. They are always very welcoming, helpful, friendly, and prompt. Would not go anywhere else for services. More
by Billy
January 11, 2017
Excellent Service and Sales We're on our third Honda Odyssey from this dealership and our experience with sales, purchasing, leasing and service has been excellent every time we We're on our third Honda Odyssey from this dealership and our experience with sales, purchasing, leasing and service has been excellent every time we go. We wouldn't take our Odyssey anywhere else. More
by Joylita
January 10, 2017
Professional Quick and professional. I scheduled for 1130 but needed to change due to business... not an issue for the service team. I was in and out in less than Quick and professional. I scheduled for 1130 but needed to change due to business... not an issue for the service team. I was in and out in less than 30 min. More
by AccordTouring
January 08, 2017
oil change and tire rotation Went in to get my free oil change since i bought my car there last year. The staff was awesome and got the job done very quickly! Went in to get my free oil change since i bought my car there last year. The staff was awesome and got the job done very quickly! More
by hbs
Employees Worked With
Other Employees :
John Davis, Bill Joslin, Greg Lee, Brandon Perry, Travis Clouchete, Shain Hamby
January 05, 2017
Professional Honda of Cleveland has been servicing our Pilot for several years. We appreciate their professionalism, the service is completed in a timely manner. Honda of Cleveland has been servicing our Pilot for several years. We appreciate their professionalism, the service is completed in a timely manner. The service dept is very friendly and thorough. More
by Joyce69
Employees Worked With
January 05, 2017
Service of my Honda Civic William and Mark were friendly, courteous and helpful. I love Honda of Cleveland and go there for service anytime I can. I live an hour and half awa William and Mark were friendly, courteous and helpful. I love Honda of Cleveland and go there for service anytime I can. I live an hour and half away. More
by Karen M Tharp
December 31, 2016
Great service . Very friendly staff. Nice waiting area. Got updates on the status of my car. Service was timely. No surprises. Mark Duncan was my service advi . Very friendly staff. Nice waiting area. Got updates on the status of my car. Service was timely. No surprises. Mark Duncan was my service adviser, and he was friendly and knowledgeable. More
by Tuquer
Employees Worked With
