Honda of Cleveland - Service Center

Friendliest Staff Mark and Will are the best! They always take good care of me. I brought my son with me, and they were very accommodating to us while we waited. Mark and Will are the best! They always take good care of me. I brought my son with me, and they were very accommodating to us while we waited. More

Awesome service. When I got there at 8:15 am, the place was crowded already so I made myself comfortable thinking I would be there for a while. Twenty minutes later it When I got there at 8:15 am, the place was crowded already so I made myself comfortable thinking I would be there for a while. Twenty minutes later it was done and I was checking out. Mark answered my questions and I was on my way. More

SERVICE TEAM Greg, Roger and Mark are truly the best of the best. They go OUT OF THEIR WAY to please me as a customer. They are honest...if I do not understand s Greg, Roger and Mark are truly the best of the best. They go OUT OF THEIR WAY to please me as a customer. They are honest...if I do not understand something, it is explained to my satisfaction. How many place does a customer receive this kind of service? Again, please keep all three of these gentlemen. They know their stuff. And whoever the gentleman is that detailed my car made it look BRAND NEW...one hundred plus percent thorough! GREAT JOB to all. You sure put a smile and a skip in my step! More

Amazing Service Team! Greg, Mark, and Roger are absolutely the best service advisors that I have ever dealt with. Upon arrival, I was welcomed with a friendly greeting and Greg, Mark, and Roger are absolutely the best service advisors that I have ever dealt with. Upon arrival, I was welcomed with a friendly greeting and immediate service. Each of these gentlemen was adament in ensuring that my needs were met and my vehicle was taken care of. While waiting for a ride from the dealership, I was provided with refreshments and a vivid, understandable explanation of all maintenance that needed to be done on my vehicle. I was kept very up to speed on the progression of my car's maintenance throughout the day. I truly felt like these gentlemen cared about not only their jobs, but also my satisfaction and peace of mind. I would absolutely recommend this dealership to anyone. More

Wonderful place! Wonderful customer service!! Clean waiting room with refreshments. Always fast and very efficient. They are very attentive and answer all questions yo Wonderful customer service!! Clean waiting room with refreshments. Always fast and very efficient. They are very attentive and answer all questions you may have. Great!! More

In and out oil change w/estimate of new tires took my lunch break for an oil change and within an hour was back to work, asked for a new tire quote and that was given as well. happy with the serv took my lunch break for an oil change and within an hour was back to work, asked for a new tire quote and that was given as well. happy with the service and time frame. More

First oil change Very pleased with the friendliness and quickness of this, my first service on my '17 Pilot. Changed appointment time at last minute with no difficulty Very pleased with the friendliness and quickness of this, my first service on my '17 Pilot. Changed appointment time at last minute with no difficulty. More

Service work Always found Cleveland Honda to be very friendly and willing to help in anyway possible. My only complaint this time is that I, according to last sur Always found Cleveland Honda to be very friendly and willing to help in anyway possible. My only complaint this time is that I, according to last survey I submitted, was entitled to a free oil change. When I asked about it, I mentioned it to Greg, they said he was at lunch and unavailable to confirm. More

investigation Friday/part & repair Monday Came into Honda Service Department on Friday to investigate why windshield fluid was leaking out of reservoir; crack in tank/holder. New container wa Came into Honda Service Department on Friday to investigate why windshield fluid was leaking out of reservoir; crack in tank/holder. New container was ordered and swap was done on Monday! thanks for an intensive labor service done quickly! More

Oil change No problems. Everything was fine, good, excellent. Everyone is very friendly. I hope Cleveland Honda will think about getting a car wash to run car No problems. Everything was fine, good, excellent. Everyone is very friendly. I hope Cleveland Honda will think about getting a car wash to run cars through after they are finished working on them. That would be very nice. More