Honda of Cleveland - Service Center

Good experience always is. Good came the wrong day, but they saw me anyway that was a plus.Waiting area neat and comfortable.Watched Today show vs Fox 🦊 before!! Good came the wrong day, but they saw me anyway that was a plus.Waiting area neat and comfortable.Watched Today show vs Fox 🦊 before!! More

Very helpful service department The workers were friendly and helpful. The oil change on my car was done in a very timely manner. When they were finished, the worker explained what h The workers were friendly and helpful. The oil change on my car was done in a very timely manner. When they were finished, the worker explained what had been done and answered my questions. More

Exceptional Service!!!! Roger Russell has always been a "top notch" professional. For some unknown reason, the battery on my new 2017 CRV died. Luckly, I wasn't stranded so Roger Russell has always been a "top notch" professional. For some unknown reason, the battery on my new 2017 CRV died. Luckly, I wasn't stranded somewhere in some remote area. After boosting the car off, I drove to the dealership where I was promptly greeted....even though I didn't have an appointment. They even gave me a shuttle ride so I wouldn't have to wait at the dealership. I also had a noise coming from the right passenger wheel area. Normally, those noises can never be heard when you take your car in to get it fixed, but they did hear the noise and fixed the problem. Everyone was super that day. Would definitely recommend this service department and dealership. More

Top Notch Service I leased a new HRV on 9/2017. I went in for my first regular service maintenance on 1/16/18. My service advisor was Greg Lee. When I arrived Greg gree I leased a new HRV on 9/2017. I went in for my first regular service maintenance on 1/16/18. My service advisor was Greg Lee. When I arrived Greg greeted me and immediately got me checked in for the service. Greg has helped me before with another issue, just after the purchase of the vehicle last year and his customer service is top notch. He is very courteous, professional, genuine and easy to talk to. Greg is an asset to the service department of Honda of Cleveland. His customer service will keep me coming back. Thanks Greg More

Oil change Very fast made me feel at home and was treated special the moment I walked in. Great snacks available while you wait and a wonderful atmosphere to rel Very fast made me feel at home and was treated special the moment I walked in. Great snacks available while you wait and a wonderful atmosphere to relax More

routine interval service The planned and mileage-appropriate service was explained and performed in a timely fashion. The personnel involved were informative and friendly. I The planned and mileage-appropriate service was explained and performed in a timely fashion. The personnel involved were informative and friendly. I was satisfied with the facility and the visit. More

Service We had an appointment for recall service on our 2014 Accord. Greg had everything lined up ready to go, and within 30 minutes our vehicle was ready t We had an appointment for recall service on our 2014 Accord. Greg had everything lined up ready to go, and within 30 minutes our vehicle was ready to go. Thanks! More

Dead Battery My battery went dead in my 2014 Ridgeline. I got it jump started. I called Honda it was getting near closing time but I talked to Roger Russell who to My battery went dead in my 2014 Ridgeline. I got it jump started. I called Honda it was getting near closing time but I talked to Roger Russell who told me to come right over and they would take a look it. I decided to get a new battery. The process was very smooth and efficient, as usually. More

Very efficient Greg did a great job helping me with the oil change and tire rotation as well as buying tires. He explained the price match and also installation cost Greg did a great job helping me with the oil change and tire rotation as well as buying tires. He explained the price match and also installation costs. More

Professional and timely service From your arrival at the service entrance you are greeted with a smile and given time to discuss your issues with your car. Everything is explained From your arrival at the service entrance you are greeted with a smile and given time to discuss your issues with your car. Everything is explained and your given a time when your car will be ready. We have visited other automobile dealerships and they could learn a thing or two from Honda of Cleveland. More