Honda of Cleveland - Service Center

excellent as always The scheduled maintenance started on time and was handled effectively. My service tech Mark Duncan is always friendly and is very good at explaining i The scheduled maintenance started on time and was handled effectively. My service tech Mark Duncan is always friendly and is very good at explaining issues and options. I always ask for him when I need service on my two Honda vehicles. More

Overall good experience I came for a routine oil change, and got my CRV aligned and tires rotated and balanced while there. The staff if Extremely friendly and welcoming (tha I came for a routine oil change, and got my CRV aligned and tires rotated and balanced while there. The staff if Extremely friendly and welcoming (that s half the reason I go there) the waiting area is accommodating with the snacks and drinks. Nice touch. The only problem I have is that I spent 2 hours and 20 min waiting. It seemed like an eternity. Just wish they were a bit speedier. But I will continue to use Honda of Cleveland for the quality of work and the friendly staff. More

Excellent service Was very impressed with Roger and Honda service dept. trust to take good care of my car and notified me of potential problems. Very satisfied Was very impressed with Roger and Honda service dept. trust to take good care of my car and notified me of potential problems. Very satisfied More

I am always greeted by name and they always take good care m I came to get my oil changed and tires rotated.. I also needed an alignment. They always make me comfortable and are patient when I call my husband to I came to get my oil changed and tires rotated.. I also needed an alignment. They always make me comfortable and are patient when I call my husband to confirm what is needed!! More

Responsive, Customer Focused Service Honda of Cleveland Service always does a great job and provides top notch service. They keep the customer informed throughout the process and explain Honda of Cleveland Service always does a great job and provides top notch service. They keep the customer informed throughout the process and explain everything clearly - always a pleasure to do business with. More

Oil change Quick service was in and out in thirty minutes abd very friendly staff. I was dreading waiting and was surprised how quick my service was finished Quick service was in and out in thirty minutes abd very friendly staff. I was dreading waiting and was surprised how quick my service was finished More

My First Service Courteous helpful staff and service done in a timely manner. If they had not left a greasy finger print on drivers door armrest I would have given th Courteous helpful staff and service done in a timely manner. If they had not left a greasy finger print on drivers door armrest I would have given them a 5 star rating. More

fast and friendly Great service coordinated by Greg. I was not scheduled until 8AM, but arrived early, and Greg got my car in the shop immediately. The oil change was c Great service coordinated by Greg. I was not scheduled until 8AM, but arrived early, and Greg got my car in the shop immediately. The oil change was completed quickly. More

Always positive Everyone is very polite and helpful. I always have a great experience with the maintenance on my Honda Pilot, I have been having my cars serviced here Everyone is very polite and helpful. I always have a great experience with the maintenance on my Honda Pilot, I have been having my cars serviced here for twelve years and it’s always been positive. More

Excellent service and Great employees! Exceeds Expectations! Customer service is #1 in my book and Honda of Cleveland employees do a great job!!! Greg, is awesome he always takes great care of me. Customer service is #1 in my book and Honda of Cleveland employees do a great job!!! Greg, is awesome he always takes great care of me. More