Honda of Cleveland - Service Center

Mark Duncan We purchased a new 2015 Honda Accord Sport. Mark has always been there when we needed service. Mark talks to me and not at me. I respect his recommend We purchased a new 2015 Honda Accord Sport. Mark has always been there when we needed service. Mark talks to me and not at me. I respect his recommendations and most of I TRUST him. I feel he sincerely has my concerns first and foremost and my service will be done correctly and on time. It’s hard to find individuals that you can truly trust. Honda is very lucky to have Mark as a representative! Bob Caruso More

Great job! Service was prompt and affordable, greg lee was an absolute pleasure to deal with thanks so much! I will certainly be returning to honda of cleveland Service was prompt and affordable, greg lee was an absolute pleasure to deal with thanks so much! I will certainly be returning to honda of cleveland for my service More

Excellent. All the way. Would tell anyone about Honda. Thanks for such great employees, helpfull, kind and considerate. Service was awesome..even with the dealership under construction. Check in was quick Thanks for such great employees, helpfull, kind and considerate. Service was awesome..even with the dealership under construction. Check in was quick and amazing how quick work was done. More

Quick Excellent service; no harsh upswell, just told me 1) what I needed immediately, and 2) what would be needed. Most courteous Service Advisor, as well Excellent service; no harsh upswell, just told me 1) what I needed immediately, and 2) what would be needed. Most courteous Service Advisor, as well as all other staff, was most pleasant surprise. In spite of temporary rugged work environment, everyone stays on target. Would recommend this dealer to anyone, and would also advise them to at least introduce themselves to Greg (the SA) for future reference. More

5000 mike check I went to Honda if Cleveland for my 5000 service. I called to schedule my appointment around lunch time and they were able to work me in at 4 PM. Th I went to Honda if Cleveland for my 5000 service. I called to schedule my appointment around lunch time and they were able to work me in at 4 PM. The complete the service work very quickly. I felt the team was friendly and will use the dealer for my service in the future, even though there are 2 dealers closer to where I live. More

Great experience excellent service Good service and friendly people and good satisfaction on the work that they did and good advice about things that need to be done to keep the car in Good service and friendly people and good satisfaction on the work that they did and good advice about things that need to be done to keep the car in good condition More

Great service Great for being under construction. Somehow they are making do with what they have. I would definitely recommend this dealership and the service at Great for being under construction. Somehow they are making do with what they have. I would definitely recommend this dealership and the service at the given because they’re very thorough and knowledgeable. More

Oil change alignment Very timely.and Very friendly. He Did well explaining services regarding the need for alignmentvat this visit. Showed me graph if why it needed ali Very timely.and Very friendly. He Did well explaining services regarding the need for alignmentvat this visit. Showed me graph if why it needed alignment More

Great Customer Service Mark and the service department guys are great customer service representatives hands down. They get you in and out and very knowledgeable about the s Mark and the service department guys are great customer service representatives hands down. They get you in and out and very knowledgeable about the service needs of my vehicle. Thanks you guys for all you do! More

oil change Excellent, courteous, capable. Although the facility was under construction, I was made to feel welcome, and made as comfortable a possible. My serv Excellent, courteous, capable. Although the facility was under construction, I was made to feel welcome, and made as comfortable a possible. My service was done in less time than I was expecting. More