Honda of Cleveland - Service Center

Super helpful Honda of Cleveland has been super friendly and helpful. I have really appreciated them helping me through the issues my new car has had. thank you. Honda of Cleveland has been super friendly and helpful. I have really appreciated them helping me through the issues my new car has had. thank you. More

Poor service when your vehicle has a problem. They are nice when you are buying a car but once you get the car and it has an issue they treat you horrible. Poor customer service. Service techs are They are nice when you are buying a car but once you get the car and it has an issue they treat you horrible. Poor customer service. Service techs are disrespectful. The rest of the staff should learn from sales people on how to treat a customer. I will never buy from them again not because i don't like my Honda but because of how i was treated when i had an issue. My rental car was given to me on empty tank of gas and the problem i had was fixed by taping it back together instead of putting a new part on it like they should have. When you spend 27,000.00 at a business you expect to at least be treated respectful and have problems fixed properly. Sad part is i work at a bank and as i was explaining the trouble i was having people already guessed it was Honda of Cleveland because they have had the same bad service. More

First oil change and tire rotation of New Honda CRV Everyone helpful, nice, and lots of amenities while you wait. One hour start to finish. Not bad considering that the professionalism, amenities, and c Everyone helpful, nice, and lots of amenities while you wait. One hour start to finish. Not bad considering that the professionalism, amenities, and courtesy of all there was above what I have experienced at other dealerships. More

Alignment done and recommendations done as necessary.wating area was clean . Snacks and soft drinks were available. Restroom was clean. Employers were courteous done and recommendations done as necessary.wating area was clean . Snacks and soft drinks were available. Restroom was clean. Employers were courteous and helpful. More

Great customer service! They took the time to greet me and explain what work was done to my car as well as cost and made sure I was happy and understood. Super nice team! They took the time to greet me and explain what work was done to my car as well as cost and made sure I was happy and understood. Super nice team! More

I only use Honda of Cleveland I have purchased multiple cars from Honda of Cleveland and ONLY use them for all of my service. They do great work and they take good care of their c I have purchased multiple cars from Honda of Cleveland and ONLY use them for all of my service. They do great work and they take good care of their customers. More

Great personnel Every employee we come into contact with is engaging and genuinely appreciative of our business. Service was performed in a timely manner, and everyth Every employee we come into contact with is engaging and genuinely appreciative of our business. Service was performed in a timely manner, and everything was explained. More

Excellent service I have always recieved excellent service from the service department, management, sales department and finance department. I will and have recommended I have always recieved excellent service from the service department, management, sales department and finance department. I will and have recommended Honda of Cleveland to all my friends/family who are looking for a new vehicle. Keep up the great work! More

Always exceptional customer service and vehicle service We always receive exceptional service and care at Honda of Cleveland. Everything is explained in detail and the vehicle is returned better than receiv We always receive exceptional service and care at Honda of Cleveland. Everything is explained in detail and the vehicle is returned better than received. We know what service is upcoming and when the service completed needs to be repeated. Service representatives know who you are when you walk in and they go out of their way to take care of customers. 99% of the time we get Mark, but we’ve also dealt with Roger and had the same experiences. More

Just another visit. .....been doing this since 1989. Always treated special. I only drive Honda's. This is my 5th one. 2013 and still running good. Thank you! .....been doing this since 1989. Always treated special. I only drive Honda's. This is my 5th one. 2013 and still running good. Thank you! More