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Honda of Cleveland

Cleveland, TN

4.8
1,554 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,554 reviews

February 12, 2018

major repair My vehicle was towed to Cleveland Honda by AAA. Even though this was a not a small repair, Mark Duncan was able to get it repaired the same day. The More

by JMHILGEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2018

1st service They did a Good job. Took an hour for first 5000 mile service. This could be improved. Staff very friendly and helpful. No problems. Great. More

by leaningwall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Joslin, Greg Lee, Brandon Perry, Travis Clouchete, Shain Hamby
February 11, 2018

Great Service We had a recall on our CRV and had it serviced at the same time. A rental car was set up for our use because of a doctors appointment for my wife beca More

by GBOZEMAN0771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To the lady who brought our car next to the rental car to make it easier for my wife to get in because of having both her knees replaced. Thank You!
February 10, 2018

Great Service! I had great experience with the General Manager and the used car manager and finance manager. I would definitely recommend Honda of Cleveland to anyon More

by CSANE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Sane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Choate, Mike Hamby
February 09, 2018

Great service! Quick, fast, convenient service. I called Mark Duncan around 9 AM and had my car back and services within a few hours. They also conveniently dropped More

by NHAGOOD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2018

Trade in I traded in a 2016 civic for a 2018 accord. They gave me a great deal and was able to keep my payments where I needed them to be. Everyone was great a More

by SHEENACALLAHAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brookshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Choate, Derrick Ware, Faith Brookshire
February 09, 2018

Good experience always is. Good came the wrong day, but they saw me anyway that was a plus.Waiting area neat and comfortable.Watched Today show vs Fox 🦊 before!! More

by Fancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry could not remember employee but they were all nice
February 09, 2018

Very helpful service department The workers were friendly and helpful. The oil change on my car was done in a very timely manner. When they were finished, the worker explained what h More

by NIKKILOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 06, 2018

Exceptional Service!!!! Roger Russell has always been a "top notch" professional. For some unknown reason, the battery on my new 2017 CRV died. Luckly, I wasn't stranded so More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2018

Ty was great to work with on our purchase. I believe we got a good deal on the purchase and the dealership got a good deal on the sale. We would recommend this dealership to others. More

by Carl S Coleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Edwards, Kristina Lowe
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