Honda of Cleveland

Excellent service I recently had to purchase a new tire for my 2017 Honda Pilot. Greg so helpful in that when the tire did not get in on time, he had a loaner vehicle a I recently had to purchase a new tire for my 2017 Honda Pilot. Greg so helpful in that when the tire did not get in on time, he had a loaner vehicle available for me to use. Now that is service!!! More

Great servie I called with a check engine light on, they told me to bring it in, they checked it, told me what we need to do I called with a check engine light on, they told me to bring it in, they checked it, told me what we need to do More

Great Service! Had me in and out in no time! Very friendly and professional! Customer service was great and they even offered me snacks while I waited. Had me in and out in no time! Very friendly and professional! Customer service was great and they even offered me snacks while I waited. More

Not professional Had a hard time getting any answers till having to contact service manager to get those answers from staff. This is not the first time. Had a hard time getting any answers till having to contact service manager to get those answers from staff. This is not the first time. More

Easy and honest They were able to get the car that i was looking for at a great price and made the payments work fpr my budget. Fast, honest, and curteous to all of They were able to get the car that i was looking for at a great price and made the payments work fpr my budget. Fast, honest, and curteous to all of my questions and needs. More

Got the vehicle I really needed. My wife and I have owned two Honda Odyssey vans over the last 14 years which we purchased used from the original owners. Both had been purchased from My wife and I have owned two Honda Odyssey vans over the last 14 years which we purchased used from the original owners. Both had been purchased from and serviced by Honda of Cleveland. So, it seemed natural to continue using their service department. They were the best, not just in doing a good job of what I came in for but always doing a thorough inspection of the entire vehicle and keeping me aware of items that would need attention at subsequent visits. This time around we were shopping for a newer Odyssey as ours had served us for almost 10 years. BTW I'm still driving my wife's hand me down for almost 16 years. We spent two weeks searching lots from Knoxville to Chattanooga and all points in between since we live in the middle. Anyway, I don't believe in buying new cars because of the immediate depreciation when you drive off the lot. Well, we saw something we liked at Honda of Cleveland, but even though it was about the right model it had some features we didn't need and more miles than a two year old car should have, even though it had been pre-certified and had a somewhat renewed guarantee. The price was too high and there wasn't enough haggle room. Well, between our sales gal Julie and the store manager Corey, we we're rightfully convinced that a new Odyssey with the features we wanted priced Right was a better deal for us than what we were looking at. My wife never imagined I'd give in and come away with a brand new Odyssey, neither did I and with no regrets and satisfied with our purchase. It's obvious where I'll be taking it for its service, even though it's almost an hour from our home. Save yourself some time and visit Honda of Cleveland first. More

Excellent experience Excellent customer service and friendly people. Got me and my son in a car in little time and a great deal. Kept me informed and had everything ready Excellent customer service and friendly people. Got me and my son in a car in little time and a great deal. Kept me informed and had everything ready the day I come to get a vehicle More

My new pilot Robert Lawson helped me with the purchase of my new vehicle. I bought a 2016 Pilot and absolutely love it. Robert was so helpful and patient as i wa Robert Lawson helped me with the purchase of my new vehicle. I bought a 2016 Pilot and absolutely love it. Robert was so helpful and patient as i was making the decision for what would best suit my needs. He answered all questions so i could understand, and i was also reassured any future questions or needs he will be available and willing to help. I will definitely recommend Robert and Honda of Cleveland. Thank you! More

2018 Accord -- Great deal, fast process My sales associate was Chris Taylor. He made the sales process fast and painless. We negotiated the deal in 15 mins and were out the door with our new My sales associate was Chris Taylor. He made the sales process fast and painless. We negotiated the deal in 15 mins and were out the door with our new car in under 1.5 hours. Honda of Cleveland had the best price around and made the process easy. More

Very friendly service with good communication. We brought our 2017 C-RV in for an oil change, tire rotation, and since it is still under warranty we needed the vehicle's computer updated because it We brought our 2017 C-RV in for an oil change, tire rotation, and since it is still under warranty we needed the vehicle's computer updated because it was at times flashing across the screen that the "brake assist", "lane assist", "cruise assist", etc. was not functioning. They told us that they downloaded and applied an update for it and it should have fixed it. More