Honda of Cleveland

Excellent Experience! GREAT job Honda of Cleveland! Every employee made it an excellent experience! Fast, Friendly, professional, and efficient !!!!! From beginning to end GREAT job Honda of Cleveland! Every employee made it an excellent experience! Fast, Friendly, professional, and efficient !!!!! From beginning to end it was a Great experience! I will definitely be back & will recommend HOC to everyone I know! More

World Class Customer Service! Outstanding and over-the-top attention to our questions and desires. Everyone treated my wife and I with a high level of importance -- sales, service, Outstanding and over-the-top attention to our questions and desires. Everyone treated my wife and I with a high level of importance -- sales, service, management and the back office. We had an issue that was resolved with the highest customer service level that we've experienced. Great Job Honda of Cleveland and especially JD who personally ensured our satisfaction throughout and stayed late until we drove away as very satisfied and proud owners of a new Honda CR-V! More

It Was a great experience Thank You Because I have been coming here for years and I have a 100 percent confidence in my go to man Roger Russell who always gets gets the job done I have t Because I have been coming here for years and I have a 100 percent confidence in my go to man Roger Russell who always gets gets the job done I have three Hondas i spend alot money to keep them running there best and safe for myself and family i feel like its money well spent. . More

Running board Quick and easy. Everyone was nice and accommodating. Had to have some pieces attached to hold running board on. Appt time was spot on. Can’t say that Quick and easy. Everyone was nice and accommodating. Had to have some pieces attached to hold running board on. Appt time was spot on. Can’t say that about everywhere. More

Great experience for sure I had a great salesman (TY EDWARDS) super easy buying experience, excellent inventory friendly staff, just overall a GREAT EXPERIENCE all the way arou I had a great salesman (TY EDWARDS) super easy buying experience, excellent inventory friendly staff, just overall a GREAT EXPERIENCE all the way around I will and recommend this dealership to anyone More

Great service in finding and fixing any problem that I have had and the people that work there are very friendly. They always make me feel right at home. in finding and fixing any problem that I have had and the people that work there are very friendly. They always make me feel right at home. More

Fan replacement I’ve been getting my oil changed here for years. The service team is always friendly, ciurteous and helpful. This is the first time in 6 years that I’ I’ve been getting my oil changed here for years. The service team is always friendly, ciurteous and helpful. This is the first time in 6 years that I’ve been there for something other than routine maintenance.. Roger listened to my description of the problem. Asked probing questions to clarify and suggested two things that could be causing the oroblem.. They issue was quickly diagnosed, the replacement part ordered and an appointment made for installation. The installation was done within the time estimated and under the estimated cost. I trust the service team and will continue to use them as long as I own my Honda. More

"Great Experience" Good experience, even though the building is under construction the temporary setting is adequate and the staff were exceptionally friendly and courte Good experience, even though the building is under construction the temporary setting is adequate and the staff were exceptionally friendly and courteous. Service was completed very timely and Mark especially is great to deal with. More

Don Scoggins and Brandon Brookshire are Awesome! I had literally been looking at reviews for SUV's for days online when my dad and I decided to stop by Honda of Cleveland. Don (our salesman) stopped I had literally been looking at reviews for SUV's for days online when my dad and I decided to stop by Honda of Cleveland. Don (our salesman) stopped us as we were driving through the used car section. I explained to him what I was looking for and that our family had purchased 5 cars from them over the years and the last one was the one I was looking to trade. We talked about my budget and went to look at a new Honda CR-V. As soon as I drove it I was in love and we started the paperwork. Everyone there was awesome from start to finish! I can't thank Don enough for all of his help. He stayed with us from start to finish! Brandon was great at walking me through all of my closing paperwork and was more than willing to answer every question i had about finiancing and my warranty. I highly recomend Honda of Cleveland. Don and Brandon are awesome and i look forward to working with them again in the future! To anyone looking for a no pressure sales experience! I love my 2018 Honda CR-V! More

Great Buying Experience We worked with JD Cowart and really appreciated his effort not only with selling us our car, but taking time to play ball with our 4 year old while th We worked with JD Cowart and really appreciated his effort not only with selling us our car, but taking time to play ball with our 4 year old while they were preparing our car to take home. Immediately he was ready to help us out as we told him we had just left Economy Honda and knew exactly what we wanted to pay. They got us down to the price we wanted without much negotiation and just made our buying process very personal. The other employees were also very nice and very accommodating to talking and interacting with our 4 year old. That goes a long way for families! More