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Honda of Cleveland
Cleveland, TN
1,565 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
October 23, 2024
Honda of Cleveland was really nice & easy to work with. Everyone was friendly and inventory was nice. Everyone was friendly and inventory was nice. More
by Leah Brown
Employees Worked With
August 21, 2024
Absolutely wonderful experience. They provided us respect and partnership to come to an agreement to purchase a great Ridgeline. From the first contact with Tayzia to the last handsh They provided us respect and partnership to come to an agreement to purchase a great Ridgeline. From the first contact with Tayzia to the last handshake with Zack we enjoyed the experience. We will be back with our second Honda for service too! More
by mconde
Employees Worked With
August 19, 2024
This dealership was very kind and made you feel welcome. Harold went out of his way to help me find what I wanted. He was the most helpful salesperson I have ever used in purchasing a car. Harold went out of his way to help me find what I wanted. He was the most helpful salesperson I have ever used in purchasing a car. More
by mlmiller
Employees Worked With
August 03, 2024
James puts the beyond in above and beyond. He seriously does the absolute most for his customers. He doesn’t treat you like a typical salesman. He works with you, tries his best to help you, a He seriously does the absolute most for his customers. He doesn’t treat you like a typical salesman. He works with you, tries his best to help you, and genuinely wants you to be happy. If I had a million dollars to spend on buying cars, I would buy every car from James!! He is AWESOME. More
by Kierstynsoto
Employees Worked With
July 17, 2024
This dealership was the only one in Cleveland that had a mini van on their lot. They had a nice selection to choose from and were very helpful. James was top of the line! I couldn't have asked for a better mini van on their lot. They had a nice selection to choose from and were very helpful. James was top of the line! I couldn't have asked for a better salesman and am so grateful for everything he was able to do for us! Would 100% recommend him to everyone. More
by Amber Davis
June 25, 2024
This dealership was very professional, friendly and honest with our trade in and purchase of a new vehicle. honest with our trade in and purchase of a new vehicle. More
by gmanjoe23
June 11, 2024
My wife and I recently purchased a car from Honda of Cleveland and it was a great car buying experience. James Matthews was our sales rep, and Lindsey Thomas was our Sales Manager. Both James and Lind Cleveland and it was a great car buying experience. James Matthews was our sales rep, and Lindsey Thomas was our Sales Manager. Both James and Lindsey were genuinely interested in our story of what we were looking for and why. We walked in to Honda of Cleveland to purchase a car, and we walked out of Honda of Cleveland with a new car and 2 new friends. This is our second purchase from Honda of Cleveland (2020) and both experiences were great, but this one was exceptional. James and Lindsey were (and are) hard working and knowledgeable and will do everything possible to get you what you want. More
by HappyInOurHonda
April 27, 2024
Awesome man to work with! ! He took the time out of his personal life to help us! I couldn’t be more grateful for him. He got me my dream mini van !!! When u make that switch t ! He took the time out of his personal life to help us! I couldn’t be more grateful for him. He got me my dream mini van !!! When u make that switch to a Honda you need James!!!! More
by macydavis122
Employees Worked With
April 23, 2024
James is an amazing person to work with! 3rd car we have purchased through him and he has always made it a great experience! 3rd car we have purchased through him and he has always made it a great experience! More
by Resendiz
Employees Worked With
April 10, 2024
Our initial lease experience was pretty good - great salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Spo salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Sport developed a steering issue that is, at best, a huge annoyance and at worst, a danger if you are navigating heavy traffic. We are being told that a replacement part is not available until September (over 1 year after the problem started) and the dealership nor American Honda Motors are willing to offer any other solution. In fact, unless I contact them, we don't even get updates. The problem continues to worsen and yet we have no other option but to continue driving the vehicle, even as it poses a safety risk. More
by hyfrydol
Employees Worked With
Other Employees :
Mike Hamby
