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Honda of Cleveland
Cleveland, TN
1,561 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,561 reviews
July 17, 2024
This dealership was the only one in Cleveland that had a mini van on their lot. They had a nice selection to choose from and were very helpful. James was top of the line! I couldn't have asked for a better mini van on their lot. They had a nice selection to choose from and were very helpful. James was top of the line! I couldn't have asked for a better salesman and am so grateful for everything he was able to do for us! Would 100% recommend him to everyone. More
by Amber Davis
June 25, 2024
This dealership was very professional, friendly and honest with our trade in and purchase of a new vehicle. honest with our trade in and purchase of a new vehicle. More
by gmanjoe23
June 11, 2024
My wife and I recently purchased a car from Honda of Cleveland and it was a great car buying experience. James Matthews was our sales rep, and Lindsey Thomas was our Sales Manager. Both James and Lind Cleveland and it was a great car buying experience. James Matthews was our sales rep, and Lindsey Thomas was our Sales Manager. Both James and Lindsey were genuinely interested in our story of what we were looking for and why. We walked in to Honda of Cleveland to purchase a car, and we walked out of Honda of Cleveland with a new car and 2 new friends. This is our second purchase from Honda of Cleveland (2020) and both experiences were great, but this one was exceptional. James and Lindsey were (and are) hard working and knowledgeable and will do everything possible to get you what you want. More
by HappyInOurHonda
April 27, 2024
Awesome man to work with! ! He took the time out of his personal life to help us! I couldn’t be more grateful for him. He got me my dream mini van !!! When u make that switch t ! He took the time out of his personal life to help us! I couldn’t be more grateful for him. He got me my dream mini van !!! When u make that switch to a Honda you need James!!!! More
by macydavis122
Employees Worked With
April 23, 2024
James is an amazing person to work with! 3rd car we have purchased through him and he has always made it a great experience! 3rd car we have purchased through him and he has always made it a great experience! More
by Resendiz
Employees Worked With
April 10, 2024
Our initial lease experience was pretty good - great salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Spo salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Sport developed a steering issue that is, at best, a huge annoyance and at worst, a danger if you are navigating heavy traffic. We are being told that a replacement part is not available until September (over 1 year after the problem started) and the dealership nor American Honda Motors are willing to offer any other solution. In fact, unless I contact them, we don't even get updates. The problem continues to worsen and yet we have no other option but to continue driving the vehicle, even as it poses a safety risk. More
by hyfrydol
Employees Worked With
Other Employees :
Mike Hamby
March 20, 2024
I recently bought a car from Honda of Cleveland and James Matthews was my sales rep. James went out of his way to get me what I wanted for my trade in. He took such good care of me while I was there. James w Matthews was my sales rep. James went out of his way to get me what I wanted for my trade in. He took such good care of me while I was there. James was genuine and a real professional. My time was very limited and he went out of his way to get me in and out quickly. I teach school and a business owner as well. James even paid a visit to my business, showing how invested he is in our community. I simply cannot say enough about how wonderful he was. Thank you James and Honda of Cleveland. More
by thepressonfirst
Employees Worked With
March 12, 2024
We worked with James Matthews several times now. Always does his best to get us exactly what we are looking for and never disappoints. Always does his best to get us exactly what we are looking for and never disappoints. More
by rebel0963
Employees Worked With
March 10, 2024
Everyone was very friendly and professional. We were treated very respectful with smiles on their faces We were treated very respectful with smiles on their faces More
by Mizzprizz82
March 05, 2024
James Matthew's was amazing! Took such good care of my wife and I! Could not ask for a friendlier, personable salesman. Will definitely recommend him to all my friends and family Took such good care of my wife and I! Could not ask for a friendlier, personable salesman. Will definitely recommend him to all my friends and family. More
by jeant713
Employees Worked With
