Honda of Cleveland | Page 17

I have been a Honda girl my whole life. I have used Honda of Cleveland multiple times for purchases and service and never had an issue. On 12/29/21 I scheduled an oil change, my car was flashing A16, and I n of Cleveland multiple times for purchases and service and never had an issue. On 12/29/21 I scheduled an oil change, my car was flashing A16, and I needed them to check my alignment. Backing tracking just a bit, my vehicle has been pulling to the right since I bought it in 2020. At my first oil change I asked them to check out the alignment, they said they did, and found nothing wrong. So back to this appt., after having my car a few hours Roger calls me to tell me that the reason my car was pulling was not necessarily my alignment being off but that it was because my tires were so bad. He also suggested that I must have hit something to help aid this problem. So back tracking a bit more, about three months prior to this appt I had my oil changed and tires rotated and nothing was said about my tires having wear on them?? They checked out fine. I am no car technician but you would think if my tires were bad enough that they were requesting I replace them on 12/29 that they would have shown some signs of wear three months ago?? So with all of this being said my service appt that I was planning to be somewhere around $200.00 turned into a $1500.00 appt. My frustration isn't from having to buy the new tires, that's just part of owning a car, it's the fact that I feel like the purchase could have been prevented had they found the problem when I first had them take a look. More

This was the best car buying experience I have ever had! I will refer people to Honda of Cleveland!! I will refer people to Honda of Cleveland!! More

I was very warmly welcomed and very satisfied in the entire process of purchasing my vehicle!! Even afterwards I have been helped phenomenally by James, he is a wonderful salesman! entire process of purchasing my vehicle!! Even afterwards I have been helped phenomenally by James, he is a wonderful salesman! More

As always love dealing with everyone at Honda of Cleveland . I had to wait for a couple of months till my new 2022 Honda Civic came in and they kept me up to date of when it would arrive finally cam Cleveland . I had to wait for a couple of months till my new 2022 Honda Civic came in and they kept me up to date of when it would arrive finally came in and they took great care of us during the buying process made it supper easy and supper fast . Thanks Michael , Lindsey , and Brandon !! More

very friendly and knowledgeable staff. I enjoyed the atmosphere and how my questions were answered efficiently and effectively. atmosphere and how my questions were answered efficiently and effectively. More

Thanks to Honda of Cleveland for a smooth process in getting this 2022 Honda Accord Sport. getting this 2022 Honda Accord Sport. More

Worked with Lamar .. easy to work with … we’re repeat customer got a good deal on 2022 Ridgeline! Ask for him if u go by customer got a good deal on 2022 Ridgeline! Ask for him if u go by More

Michael Ray was a great salesperson. He listened to me and didn’t try to sell me something I didn’t want. No pressure. When they didn’t have it on their lot, they found exactly what I wanted. They move and didn’t try to sell me something I didn’t want. No pressure. When they didn’t have it on their lot, they found exactly what I wanted. They moved very quickly. I’m impressed. I’m happy. I took advantage of the 0% financing fir 36 months. Thank you Honda. I would definitely recommend Honda of Cleveland to anyone. They made it easy to drive away smiling in my new Honda. More

Amazing guy answered all of my questions , went through the process step by step I had no issues with him the process step by step I had no issues with him More

All the people I had contact were very friendly and approachable.I didn't feel pressured while I made my decisions to purchase the vehicle approachable.I didn't feel pressured while I made my decisions to purchase the vehicle More